Gea Internacional
Gea Internacional
1,001 – 5,000 कर्मचारी
SaaSपरामर्शलॉजिस्टिक्स
Gea Internacional एक प्रौद्योगिकी-आधारित सेवा कंपनी है, जो सर्वचैनल संपर्क केंद्र संचालन और समन्वित सेवा प्रबंधन पर केंद्रित है। यह डिजिटल प्लेटफ़ॉर्म और बुद्धिमान कार्यप्रवाहों के माध्यम से वित्तीय सेवाओं, बीमा, खुदरा और दूरसंचार क्षेत्रों के उद्यमों को सहयोग प्रदान करती है। इनमें एआई-संचालित चैटबॉट और सेवा प्रदाताओं के समन्वय का स्वचालन शामिल है। इसकी टीमें प्रतिक्रिया समय बेहतर बनाने, सेवा गुणवत्ता की निगरानी करने और ऐसे अनुकूलित कार्यक्रम तैयार करने के लिए काम करती हैं, जो ग्राहक अनुभव को मजबूत करें और व्यावसायिक साझेदारों के लिए मूल्य उत्पन्न करें। कंपनी का कार्य परामर्श, लॉजिस्टिक्स और SaaS तक फैला हुआ है, जिसमें ग्राहक संचालन, सेवा प्रौद्योगिकी, प्रक्रिया समन्वय और उद्यम समाधान में रुचि रखने वाले पेशेवरों के लिए अवसर प्रासंगिक हो सकते हैं।

Remote Customer Retention Advisor, Claro — Peru

Work remotely advising Claro customers who are considering switching carriers. Offer retention options and attend rotating shifts.

विवरण

  • Contact customers who plan to transfer their phone line to another carrier
  • Offer options to encourage customers to stay with Claro
  • Attend virtual training Monday through Saturday, from 12:00 p.m. to 8:00 p.m.

आवश्यकताएँ

  • Be at least 18 years old
  • Have completed secondary education
  • Have at least 3 months of experience in customer service, sales, or a related field
  • Have a laptop or computer
  • Use Windows 11
  • Have wired internet with a direct Ethernet connection
  • Have a USB headset
  • Be available to work Monday through Sunday with rotating days off
  • Be available for shifts between 10:00 a.m. and 8:00 p.m.

लाभ

  • Variable bonus of up to S/ 300
  • Welcome bonus of S/ 100
  • Attendance bonus of S/ 200, subject to perfect attendance
  • Paid training: S/ 390 (S/ 30 per day)
  • Fully remote work
  • Fully virtual training

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