Gea Internacional
Gea Internacional
1,001 – 5,000 Employees
ConsultingLogisticsSaaS
Gea Internacional is a technology-driven service company focused on omnichannel contact center operations and coordinated service management. It supports enterprises in financial services, insurance, retail, and telecommunications through digital platforms and intelligent workflows, including AI-powered chatbots and automated provider coordination. Its teams work to improve response times, monitor service quality, and design tailored programs that strengthen customer experiences and create value for business partners. The company’s work spans consulting, logistics, and SaaS, with hiring relevant to professionals interested in customer operations, service technology, process coordination, and enterprise solutions.

Remote Customer Retention Advisor, Claro — Peru

Work remotely advising Claro customers who are considering switching carriers. Offer retention options and attend rotating shifts.

Description

  • Contact customers who plan to transfer their phone line to another carrier
  • Offer options to encourage customers to stay with Claro
  • Attend virtual training Monday through Saturday, from 12:00 p.m. to 8:00 p.m.

Requirements

  • Be at least 18 years old
  • Have completed secondary education
  • Have at least 3 months of experience in customer service, sales, or a related field
  • Have a laptop or computer
  • Use Windows 11
  • Have wired internet with a direct Ethernet connection
  • Have a USB headset
  • Be available to work Monday through Sunday with rotating days off
  • Be available for shifts between 10:00 a.m. and 8:00 p.m.

Benefits

  • Variable bonus of up to S/ 300
  • Welcome bonus of S/ 100
  • Attendance bonus of S/ 200, subject to perfect attendance
  • Paid training: S/ 390 (S/ 30 per day)
  • Fully remote work
  • Fully virtual training

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