LogoFresh Jobs Ahead
S&P Global
S&P Global
कुशल कामगार वीज़ा प्रायोजकपरामर्शलॉजिस्टिक्सविपणन

S&P Global दुनिया भर में व्यवसायों, निवेशकों, सरकारों और अन्य संगठनों को बाज़ार संबंधी जानकारी, क्रेडिट रेटिंग, विश्लेषण और बेंचमार्क सूचकांक प्रदान करता है। इसकी सेवाओं में वित्त, कमोडिटीज़, मोबिलिटी, स्थिरता, ऊर्जा संक्रमण और कृत्रिम बुद्धिमत्ता शामिल हैं। ये सेवाएँ ग्राहकों को बाज़ार के विकास को समझने, क्रेडिट जोखिम का आकलन करने और सूचित निर्णय लेने में सहायता करती हैं।

कंपनी S&P Global Market Intelligence, S&P Global Ratings और S&P Dow Jones Indices सहित विभिन्न व्यवसायों के माध्यम से ये जानकारियाँ उपलब्ध कराती है। इसके डेटा-आधारित उत्पाद जटिल वैश्विक बाज़ारों में शोध, जोखिम विश्लेषण, बेंचमार्किंग और रणनीतिक योजना का समर्थन करते हैं।

LinkedIn
कंपनी की नौकरियाँ

Senior Customer Success Manager, S&P Global Market Intelligence

Grow adoption and retention of S&P Global Market Intelligence data and research products through client engagement, training, and feedback. Coordinate customer outreach and CRM campaigns to strengthen product usage and inform renewals.

USसंयुक्त राज्यCOकोलोराडोNYन्यूयॉर्क
$70,817 – $90,732 / वर्ष
हाइब्रिडपूर्णकालिकवरिष्ठआवश्यक भाषा: अंग्रेज़ीग्राहक सफलताग्राहक सफलता प्रबंधक

विवरण

  • Coordinate customer engagement with Marketing, Product, Account Management, and Sales teams.
  • Build relationships with power users and key client stakeholders.
  • Develop expertise in specific industry verticals or customer segments.
  • Recommend solutions tailored to client objectives and market trends.
  • Train customers virtually and in person, adapting sessions to their roles and workflows.
  • Build product and service knowledge in Data & Research and share effective practices with the team.
  • Increase product adoption and usage through campaigns, webinars, and individual client engagement.
  • Review and maintain customer profiles in Salesforce.
  • Coordinate outreach and specialization with other Customer Success Managers.
  • Track product usage and prepare account profiles to support renewals and identify potential upsell opportunities.
  • Summarize client feedback and direct enhancement requests to product stakeholders.
  • Share customer insights and market trends to inform product roadmaps.
  • Improve digital customer engagement using webinars, digital channels, automation, and data insights.
  • Plan, track, and optimize client interactions and campaigns in Salesforce and platforms such as ChurnZero.

आवश्यकताएँ

  • Proficiency with Microsoft Word, Excel, and PowerPoint.
  • Three to five years of work experience.
  • A positive, proactive approach and ability to work effectively with a team.
  • Strong listening skills and clear, concise communication of ideas and complex information.
  • Demonstrated ability to maintain relationships with senior client stakeholders and sustain high customer satisfaction.
  • Ability to organize, multitask, and prioritize in a fast-paced setting.
  • Experience in consultative sales or a client-facing role, such as inside sales, prospecting, sales support, or customer support.
  • Experience handling challenging situations.
  • Three to five years of experience in financial services and/or sales or account management.
  • A bachelor's degree in Finance, Economics, or a related field is preferred.
  • Familiarity with CRM tools such as Salesforce, ChurnZero, or SalesLoft is an advantage.
  • Familiarity with data analytics tools such as Power BI is an advantage.
  • Familiarity with research platforms is an advantage.
  • Must have an indefinite right to work in the United States.
  • External candidates who reach the final interview stage must attend at least one in-person interview.

लाभ

  • Eligibility for an annual incentive bonus.
  • Health care coverage.
  • Generous paid time off.
  • Ongoing learning and career development resources.
  • Competitive compensation.
  • Retirement planning support.
  • Continuing education program.
  • Company-matched student loan contributions.
  • Financial wellness programs.
  • Family benefits and perks.
  • Retail discounts.
  • Referral incentive awards.

संबंधित नौकरियाँ

justt

Enterprise Customer Success Manager

justt
201 – 500 कर्मचारी
परामर्शयात्रालॉजिस्टिक्स
USसंयुक्त राज्यNYन्यूयॉर्क
$1,80,000 – $2,00,000 / वर्ष
हाइब्रिडपूर्णकालिकमध्य स्तरवरिष्ठआवश्यक भाषा: अंग्रेज़ीग्राहक सफलताग्राहक सफलता प्रबंधक

Manage strategic enterprise accounts for Justt’s AI-powered chargeback platform, using payment data and customer feedback to guide account strategy. Drive customer adoption, retention, and growth while working across product, sales, and marketing teams.

खोलें
Salesforce

Salesforce Customer Success Manager, Service Cloud (Hybrid)

Salesforce
H1B वीज़ा प्रायोजकSaaSपरामर्शविपणन
USसंयुक्त राज्यAZएरिज़ोनाCOकोलोराडो
$1,23,100 – $1,86,300 / वर्ष
हाइब्रिडपूर्णकालिकमध्य स्तरवरिष्ठआवश्यक भाषा: अंग्रेज़ीग्राहक सफलताग्राहक सफलता प्रबंधक
क्लाउड

Guide state, local government, and education customers through Salesforce Service Cloud adoption and value realization. Coordinate technical health, stakeholder relationships, renewals, and growth opportunities.

खोलें
GE Vernova

Senior Customer Satisfaction Leader, Gas Power

GE Vernova
परामर्शलॉजिस्टिक्सविनिर्माण
USसंयुक्त राज्य
$1,19,600 – $1,99,400 / वर्ष
हाइब्रिडपूर्णकालिकवरिष्ठआवश्यक भाषा: अंग्रेज़ीग्राहक सफलताग्राहक सफलता प्रबंधक

Lead GE Vernova Gas Power customer relationships, contracts, outage services, and portfolio growth. Coordinate field, parts, repair, commercial, and digital solutions.

खोलें
HappyRobot

Customer Success Manager, Enterprise

HappyRobot
51 – 200 कर्मचारी
SaaSउद्यमकृत्रिम बुद्धिमत्ता
USसंयुक्त राज्य
$1,20,000 – $1,80,000 / वर्ष
हाइब्रिडपूर्णकालिकमध्य स्तरवरिष्ठआवश्यक भाषा: अंग्रेज़ीग्राहक सफलताग्राहक सफलता प्रबंधक

Help HappyRobot’s enterprise customers launch and grow autonomous AI workforces. Lead adoption, renewals, and workflow expansion across logistics and other operations.

खोलें
FIXD Automotive, Inc.

Client Success Manager

FIXD Automotive, Inc.
11 – 50 कर्मचारी
ऑटोमोटिवपरामर्शलॉजिस्टिक्स
USसंयुक्त राज्य
$80,000 – $1,00,000 / वर्ष
हाइब्रिडपूर्णकालिकमध्य स्तरवरिष्ठआवश्यक भाषा: अंग्रेज़ीग्राहक सफलताग्राहक सफलता प्रबंधक

Guide dealership customers through onboarding and ongoing support for FIXD’s AppraisalPRO platform. Grow accounts, resolve technical issues, and share customer insights to improve the product.

खोलें