LogoFresh Jobs Ahead
S&P Global
S&P Global
Kvalifikuoto darbuotojo vizos rėmėjasKonsultavimasLogistikaRinkodara

S&P Global teikia rinkos informaciją, kredito reitingus, analizes ir lyginamuosius indeksus įmonėms, investuotojams, vyriausybėms ir kitoms organizacijoms visame pasaulyje. Jos paslaugos apima finansus, žaliavas, mobilumą, tvarumą, energetikos transformaciją ir dirbtinį intelektą, padėdamos klientams suprasti rinkos pokyčius, įvertinti kredito riziką ir priimti informacija pagrįstus sprendimus.

Bendrovė šias įžvalgas teikia per tokius padalinius kaip „S&P Global Market Intelligence“, „S&P Global Ratings“ ir „S&P Dow Jones Indices“. Jos duomenimis pagrįsti produktai padeda atlikti tyrimus, analizuoti riziką, vykdyti lyginamąją analizę ir strategiškai planuoti sudėtingose pasaulio rinkose.

LinkedIn
Darbai įmonėje

Senior Customer Success Manager, S&P Global Market Intelligence

Grow adoption and retention of S&P Global Market Intelligence data and research products through client engagement, training, and feedback. Coordinate customer outreach and CRM campaigns to strengthen product usage and inform renewals.

USJungtinės ValstijosCOKoloradasNYNiujorkas
70 817 $ – 90 732 $ / metai
HibridinisVisas etatasVyresnysis specialistasPrivaloma Kalba: anglųKlientų sėkmėKlientų sėkmės vadybininkas

Aprašymas

  • Coordinate customer engagement with Marketing, Product, Account Management, and Sales teams.
  • Build relationships with power users and key client stakeholders.
  • Develop expertise in specific industry verticals or customer segments.
  • Recommend solutions tailored to client objectives and market trends.
  • Train customers virtually and in person, adapting sessions to their roles and workflows.
  • Build product and service knowledge in Data & Research and share effective practices with the team.
  • Increase product adoption and usage through campaigns, webinars, and individual client engagement.
  • Review and maintain customer profiles in Salesforce.
  • Coordinate outreach and specialization with other Customer Success Managers.
  • Track product usage and prepare account profiles to support renewals and identify potential upsell opportunities.
  • Summarize client feedback and direct enhancement requests to product stakeholders.
  • Share customer insights and market trends to inform product roadmaps.
  • Improve digital customer engagement using webinars, digital channels, automation, and data insights.
  • Plan, track, and optimize client interactions and campaigns in Salesforce and platforms such as ChurnZero.

Reikalavimai

  • Proficiency with Microsoft Word, Excel, and PowerPoint.
  • Three to five years of work experience.
  • A positive, proactive approach and ability to work effectively with a team.
  • Strong listening skills and clear, concise communication of ideas and complex information.
  • Demonstrated ability to maintain relationships with senior client stakeholders and sustain high customer satisfaction.
  • Ability to organize, multitask, and prioritize in a fast-paced setting.
  • Experience in consultative sales or a client-facing role, such as inside sales, prospecting, sales support, or customer support.
  • Experience handling challenging situations.
  • Three to five years of experience in financial services and/or sales or account management.
  • A bachelor's degree in Finance, Economics, or a related field is preferred.
  • Familiarity with CRM tools such as Salesforce, ChurnZero, or SalesLoft is an advantage.
  • Familiarity with data analytics tools such as Power BI is an advantage.
  • Familiarity with research platforms is an advantage.
  • Must have an indefinite right to work in the United States.
  • External candidates who reach the final interview stage must attend at least one in-person interview.

Privalumai

  • Eligibility for an annual incentive bonus.
  • Health care coverage.
  • Generous paid time off.
  • Ongoing learning and career development resources.
  • Competitive compensation.
  • Retirement planning support.
  • Continuing education program.
  • Company-matched student loan contributions.
  • Financial wellness programs.
  • Family benefits and perks.
  • Retail discounts.
  • Referral incentive awards.

Susiję darbai

justt

Enterprise Customer Success Manager

justt
201 – 500 Darbuotojai
KelionėsKonsultavimasLogistika
USJungtinės ValstijosNYNiujorkas
180 000 $ – 200 000 $ / metai
HibridinisVisas etatasVidutinis lygisVyresnysis specialistasPrivaloma Kalba: anglųKlientų sėkmėKlientų sėkmės vadybininkas

Manage strategic enterprise accounts for Justt’s AI-powered chargeback platform, using payment data and customer feedback to guide account strategy. Drive customer adoption, retention, and growth while working across product, sales, and marketing teams.

Atidaryti
Salesforce

Salesforce Customer Success Manager, Service Cloud (Hybrid)

Salesforce
H1B vizos rėmėjasKonsultavimasRinkodaraSaaS
USJungtinės ValstijosAZArizonaCOKoloradas
123 100 $ – 186 300 $ / metai
HibridinisVisas etatasVidutinis lygisVyresnysis specialistasPrivaloma Kalba: anglųKlientų sėkmėKlientų sėkmės vadybininkas
Debesija

Guide state, local government, and education customers through Salesforce Service Cloud adoption and value realization. Coordinate technical health, stakeholder relationships, renewals, and growth opportunities.

Atidaryti
FIXD Automotive, Inc.

Client Success Manager

FIXD Automotive, Inc.
11 – 50 Darbuotojai
Automobilių pramonėKonsultavimasLogistika
USJungtinės Valstijos
80 000 $ – 100 000 $ / metai
HibridinisVisas etatasVidutinis lygisVyresnysis specialistasPrivaloma Kalba: anglųKlientų sėkmėKlientų sėkmės vadybininkas

Guide dealership customers through onboarding and ongoing support for FIXD’s AppraisalPRO platform. Grow accounts, resolve technical issues, and share customer insights to improve the product.

Atidaryti