
Onsite Call Center Representative – Nashville, TN
VIATEQ CorporationSupport VIATEQ’s federal government clients by phone, email, chat, and ticket system. This onsite night-shift role involves resolving issues and recording service interactions.


Support VIATEQ’s federal government clients by phone, email, chat, and ticket system. This onsite night-shift role involves resolving issues and recording service interactions.

Support Vehlo customers using its auto repair shop software by resolving application, configuration, and workflow issues. Assist users through phone, email, chat, and screen sharing.
Administer compliance programs across AKI and its subsidiaries, supporting CMMI, ISO, SBA, and federal contracting requirements. Maintain compliance calendars, audit documentation, and regulatory reporting.

Oversee HUD, LIHTC, HOME, and HTF compliance across LIHI’s affordable housing portfolio. Prepare regulatory reports, audit tenant files, and guide property teams on occupancy and certification requirements.

Audit driver records and fleet documentation to support transportation safety and regulatory compliance. Coordinate incident follow-ups and compliance reporting for trucking operations in the United States and Canada.

Support auto repair shops using Vehlo’s Tire Guru software through client training, troubleshooting, and relationship management.

Lead cross-functional operations across Sales, Marketing, Customer Success, and Product for an AI business. Manage executive support, systems, KPIs, client communications, and global events.

Build automated controls and compliance programs to secure Cape’s privacy-focused mobile carrier. Lead SOC 2 and CMMC efforts, risk management, audits, and customer security reviews.

Inspect medical equipment suppliers across the United States for CHAP, assessing compliance with CMS standards. The role includes site visits, investigations, regulatory reviews, and nationwide travel.

Advise Wells Fargo’s consumer credit card business on regulatory risk and compliance. Oversee lending products, regulatory change, issue management, and strategic initiatives.