Senior Performance Marketing Strategist
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Lead paid media strategy across Google, LinkedIn, Meta, and Microsoft for growing B2B companies. Connect campaign investment to pipeline and revenue through strategic client leadership.
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Computacenter एक प्रौद्योगिकी और सेवा प्रदाता है, जो बड़े कॉर्पोरेट और सार्वजनिक क्षेत्र के संगठनों को अपने परिचालन को आधुनिक बनाने में मदद करता है। इसका कार्य प्रौद्योगिकी की सोर्सिंग, पेशेवर सेवाओं और प्रबंधित सेवाओं तक फैला है, जिसमें उत्पादकता और सुरक्षा को मजबूत करने के लिए तैयार समाधान शामिल हैं। कंपनी ग्राहकों के साथ दीर्घकालिक संबंध बनाती है और प्रौद्योगिकी सेवाएँ प्रदान करने के अपने तरीके में स्थिरता तथा सामाजिक जिम्मेदारी को शामिल करती है।
Senior 3rd Line Analyst – Virtualisation and Workplace Technologies, Nottingham Onsite
Computacenter is seeking a senior 3rd Line Analyst to support enterprise virtualisation and workplace technology services onsite in Nottingham. The role covers complex escalations, root-cause analysis, service improvement and project delivery.
विवरण
- Deliver third-line support for enterprise virtualisation and workplace technology services
- Serve as the senior technical escalation point for complex incidents and problems
- Lead root-cause investigations and continuous service improvement initiatives
- Contribute to service transition and project delivery activities
- Work with customers, vendors and managed service providers to achieve effective outcomes
- Create and maintain technical documentation, procedures and knowledge articles
- Take part in major incident response and on-call support when required
आवश्यकताएँ
- Hold current UK Government Security Clearance (SC), or be eligible and willing to complete the required check
- Demonstrated experience supporting enterprise-scale Virtual Desktop Infrastructure (VDI), End User Computing (EUC) and virtualisation platforms
- Practical experience with VMware Horizon View or Horizon 8
- Practical experience with Citrix Virtual Apps and Desktops (CVAD)
- Experience using Citrix Provisioning Services (PVS)
- Experience using Citrix Machine Creation Services (MCS)
- Experience with FSLogix
- Experience with Microsoft Remote Desktop Services (RDS)
- Experience supporting Windows 10/11 Enterprise
- Experience with Microsoft Endpoint Management
- Experience with User Environment Management (UEM)
- Experience with App-V and Ivanti AppSense
- Experience with VMware vSphere and VMware Cloud technologies
- Experience with Microsoft Hyper-V
- Experience with Citrix Hypervisor
- Ability to script and automate tasks with PowerShell
- Knowledge of disaster recovery and business continuity solutions
- Experience with ServiceNow and ITIL-based service management
- Background supporting large-scale enterprise IT environments
- Excellent problem-solving and technical troubleshooting capability
- Strong customer-facing communication and stakeholder management skills
- Experience coordinating with multiple suppliers, managed service providers and third-party partners
- Ability to communicate clearly with technical and non-technical audiences
- Experience preparing operational and management-level reports
- Omnissa Certified Engineer (OCE-H) certification is essential
- Citrix Certified Professional – Virtualisation (CCP-V) certification is essential
लाभ
- Guaranteed interview opportunity for candidates who opt in and meet the minimum criteria under the Disability Confident Committed employer programme
- Reasonable adjustments are available throughout the recruitment process
- An inclusive recruitment process designed to remove barriers
- A supportive and forward-thinking working environment
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