ProSites
ProSites
ProSites दंत चिकित्सा क्लीनिकों और अन्य समुदाय-आधारित पेशेवर सेवाओं के लिए वेबसाइट, डिजिटल मार्केटिंग और प्रैक्टिस-मैनेजमेंट सॉफ़्टवेयर उपलब्ध कराता है। इसका प्लेटफ़ॉर्म वेबसाइट डिज़ाइन और होस्टिंग को सर्च इंजन ऑप्टिमाइज़ेशन, सर्च और पेड विज्ञापन, समीक्षा प्रबंधन, एआई चैट, ऑनलाइन फ़ॉर्म और भुगतान, मरीज़ों को दोबारा बुलाने की स्वचालन प्रणाली, फ़ोन प्रणालियों, बीमा सत्यापन और प्रैक्टिस डैशबोर्ड के साथ जोड़ता है। अपने दंत-केंद्रित प्रस्ताव और अकाउंटिंग तथा वित्तीय कंपनियों के लिए CPA Site Solutions ब्रांड के माध्यम से, ProSites प्रैक्टिसों को ग्राहकों को आकर्षित करने और बनाए रखने में मदद करता है, साथ ही रोज़मर्रा के कार्यालयी कार्यप्रवाहों को सुव्यवस्थित करता है। कंपनी स्वास्थ्य सेवा, मार्केटिंग और SaaS के संगम पर काम करती है और एकीकृत डिजिटल टूल के साथ पेशेवर प्रैक्टिसों की सेवा करने वाली टीम का समर्थन करती है।

Remote Account Management Manager at ProSites

Remote Account Management Manager role at ProSites leading high-profile client accounts for a marketing agency. The position mentors account managers, oversees CRM reporting, and supports client retention.

विवरण

  • Lead high-profile accounts and establish measurable client success benchmarks
  • Coordinate communication across departments for the Account Manager and Customer Experience Manager teams
  • Coach and develop account managers by identifying and addressing client risks and issues proactively
  • Support the recruitment and onboarding of new account managers
  • Track CRM data and prepare reports using the company’s proprietary system
  • Audit client strategies, contracts, and agreements for accuracy and consistency with agency commitments
  • Evaluate client feedback to help sustain strong satisfaction levels
  • Keep comprehensive records of client interactions and activities
  • Advocate for client needs internally with clear ownership and accountability
  • Support retention efforts by identifying behavioral indicators and engagement risks
  • Contribute ideas for improved processes and workflows
  • Handle additional responsibilities assigned by management

आवश्यकताएँ

  • At least three years of experience as an Account Manager
  • At least one year of experience as a Senior Account Manager
  • College degree or equivalent professional experience
  • Strong organizational skills with thorough documentation practices
  • Excellent written and verbal communication with close attention to detail
  • Entrepreneurial approach with a strong client focus
  • Motivated team contributor who adapts quickly to change
  • Ability to perform effectively under pressure in a high-volume, fast-paced environment
  • Intermediate to advanced CRM experience required, preferably with Salesforce or a comparable platform
  • Ability to remain seated for extended periods
  • Ability to lift at least 20 pounds

लाभ

  • Annual MBO opportunity of $20,000
  • Overtime and weekend work may be required when necessary
  • Some management roles may require occasional travel

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