ProSites stomatologiya klinikalari va jamoaga xizmat ko‘rsatuvchi boshqa professional xizmat tashkilotlari uchun veb-saytlar, raqamli marketing va amaliyotni boshqarish dasturlarini taqdim etadi. Uning platformasi veb-sayt dizayni va xostingini qidiruv tizimlarini optimallashtirish, qidiruv va pullik reklama, sharhlarni boshqarish, sun’iy intellekt asosidagi chat, onlayn shakllar va to‘lovlar, bemorlarni qayta chaqirishni avtomatlashtirish, telefon tizimlari, sug‘urtani tekshirish hamda amaliyot boshqaruv panellari bilan birlashtiradi. Stomatologiyaga yo‘naltirilgan taklifi va buxgalteriya hamda moliya firmalariga mo‘ljallangan CPA Site Solutions brendi orqali ProSites amaliyotlarga mijozlarni jalb qilish va saqlab qolishda yordam beradi, shu bilan birga kundalik ofis ish jarayonlarini soddalashtiradi. Kompaniya sog‘liqni saqlash, marketing va SaaS kesishgan nuqtasida faoliyat yuritadi hamda professional amaliyotlarga integratsiyalashgan raqamli vositalar bilan xizmat ko‘rsatuvchi jamoani qo‘llab-quvvatlaydi.
Remote Account Management Manager at ProSites
Remote Account Management Manager role at ProSites leading high-profile client accounts for a marketing agency. The position mentors account managers, oversees CRM reporting, and supports client retention.
Tavsif
- Lead high-profile accounts and establish measurable client success benchmarks
- Coordinate communication across departments for the Account Manager and Customer Experience Manager teams
- Coach and develop account managers by identifying and addressing client risks and issues proactively
- Support the recruitment and onboarding of new account managers
- Track CRM data and prepare reports using the company’s proprietary system
- Audit client strategies, contracts, and agreements for accuracy and consistency with agency commitments
- Evaluate client feedback to help sustain strong satisfaction levels
- Keep comprehensive records of client interactions and activities
- Advocate for client needs internally with clear ownership and accountability
- Support retention efforts by identifying behavioral indicators and engagement risks
- Contribute ideas for improved processes and workflows
- Handle additional responsibilities assigned by management
Talablar
- At least three years of experience as an Account Manager
- At least one year of experience as a Senior Account Manager
- College degree or equivalent professional experience
- Strong organizational skills with thorough documentation practices
- Excellent written and verbal communication with close attention to detail
- Entrepreneurial approach with a strong client focus
- Motivated team contributor who adapts quickly to change
- Ability to perform effectively under pressure in a high-volume, fast-paced environment
- Intermediate to advanced CRM experience required, preferably with Salesforce or a comparable platform
- Ability to remain seated for extended periods
- Ability to lift at least 20 pounds
Imtiyozlar
- Annual MBO opportunity of $20,000
- Overtime and weekend work may be required when necessary
- Some management roles may require occasional travel