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ProSites
ProSites
201 – 500 Darbuotojai
RinkodaraSaaSSveikatos priežiūra
„ProSites“ teikia svetainių, skaitmeninės rinkodaros ir praktikos valdymo programinę įrangą odontologijos klinikoms bei kitoms bendruomenėje veikiančioms profesionalių paslaugų įmonėms. Jos platforma apima svetainių kūrimą ir prieglobą, optimizavimą paieškos sistemoms, reklamą socialiniuose tinkluose ir mokamą reklamą, atsiliepimų valdymą, dirbtinio intelekto pokalbių funkciją, internetines formas ir mokėjimus, automatizuotus pacientų pakartotinius kvietimus, telefono sistemas, draudimo patikrą ir praktikos valdymo skydelius. Naudodama į odontologiją orientuotą pasiūlą ir apskaitos bei finansų įmonėms skirtą „CPA Site Solutions“ prekės ženklą, „ProSites“ padeda praktikoms pritraukti ir išlaikyti klientus bei supaprastinti kasdienius biuro procesus. Įmonė veikia sveikatos priežiūros, rinkodaros ir SaaS sankirtoje ir padeda profesionalias praktikas aptarnaujančiai komandai naudotis integruotais skaitmeniniais įrankiais.
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Remote Account Management Manager at ProSites

Remote Account Management Manager role at ProSites leading high-profile client accounts for a marketing agency. The position mentors account managers, oversees CRM reporting, and supports client retention.

USJungtinės Valstijos
75 000 $ / metai
NuotolinisVisas etatasVidutinis lygisVyresnysis specialistasPrivaloma Kalba: anglųKlientų vadybininkasPardavimai

Aprašymas

  • Lead high-profile accounts and establish measurable client success benchmarks
  • Coordinate communication across departments for the Account Manager and Customer Experience Manager teams
  • Coach and develop account managers by identifying and addressing client risks and issues proactively
  • Support the recruitment and onboarding of new account managers
  • Track CRM data and prepare reports using the company’s proprietary system
  • Audit client strategies, contracts, and agreements for accuracy and consistency with agency commitments
  • Evaluate client feedback to help sustain strong satisfaction levels
  • Keep comprehensive records of client interactions and activities
  • Advocate for client needs internally with clear ownership and accountability
  • Support retention efforts by identifying behavioral indicators and engagement risks
  • Contribute ideas for improved processes and workflows
  • Handle additional responsibilities assigned by management

Reikalavimai

  • At least three years of experience as an Account Manager
  • At least one year of experience as a Senior Account Manager
  • College degree or equivalent professional experience
  • Strong organizational skills with thorough documentation practices
  • Excellent written and verbal communication with close attention to detail
  • Entrepreneurial approach with a strong client focus
  • Motivated team contributor who adapts quickly to change
  • Ability to perform effectively under pressure in a high-volume, fast-paced environment
  • Intermediate to advanced CRM experience required, preferably with Salesforce or a comparable platform
  • Ability to remain seated for extended periods
  • Ability to lift at least 20 pounds

Privalumai

  • Annual MBO opportunity of $20,000
  • Overtime and weekend work may be required when necessary
  • Some management roles may require occasional travel

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