Short-Term Rental Accountant (Guesty and Xero)
Wingman Group
Handle Guesty and Xero bookkeeping, trust account reconciliations, owner charges, and payments for Australian property management partners. Remote role based in the Philippines.
Open
ProSites provides websites, digital marketing, and practice-management software for dental practices and other community-based professional services. Its platform combines website design and hosting with search engine optimization, social and paid advertising, review management, AI chat, online forms and payments, patient recall automation, phone systems, insurance verification, and practice dashboards. Through its dental-focused offering and the CPA Site Solutions brand for accounting and financial firms, ProSites helps practices attract and retain clients while streamlining everyday office workflows. The company operates at the intersection of healthcare, marketing, and SaaS and supports a team serving professional practices with integrated digital tools.
Remote Account Management Manager at ProSites
Remote Account Management Manager role at ProSites leading high-profile client accounts for a marketing agency. The position mentors account managers, oversees CRM reporting, and supports client retention.
Description
- Lead high-profile accounts and establish measurable client success benchmarks
- Coordinate communication across departments for the Account Manager and Customer Experience Manager teams
- Coach and develop account managers by identifying and addressing client risks and issues proactively
- Support the recruitment and onboarding of new account managers
- Track CRM data and prepare reports using the company’s proprietary system
- Audit client strategies, contracts, and agreements for accuracy and consistency with agency commitments
- Evaluate client feedback to help sustain strong satisfaction levels
- Keep comprehensive records of client interactions and activities
- Advocate for client needs internally with clear ownership and accountability
- Support retention efforts by identifying behavioral indicators and engagement risks
- Contribute ideas for improved processes and workflows
- Handle additional responsibilities assigned by management
Requirements
- At least three years of experience as an Account Manager
- At least one year of experience as a Senior Account Manager
- College degree or equivalent professional experience
- Strong organizational skills with thorough documentation practices
- Excellent written and verbal communication with close attention to detail
- Entrepreneurial approach with a strong client focus
- Motivated team contributor who adapts quickly to change
- Ability to perform effectively under pressure in a high-volume, fast-paced environment
- Intermediate to advanced CRM experience required, preferably with Salesforce or a comparable platform
- Ability to remain seated for extended periods
- Ability to lift at least 20 pounds
Benefits
- Annual MBO opportunity of $20,000
- Overtime and weekend work may be required when necessary
- Some management roles may require occasional travel
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