Remote Admin and Accounts Coordinator
Hunt StWork remotely from the Philippines supporting an Australian industrial services business with invoicing, receivables, HR administration, and records.
Open
Wingman Group is an Australia and New Zealand-focused offshore staffing and operational support company. Founded in 2020, it helps businesses build and manage remote teams, primarily of degree-qualified professionals in the Philippines, who support administrative, compliance, back-office, marketing, data, and cybersecurity work. Its services are particularly relevant to real estate, mortgage broking, financial services, buyers agency, and property management firms seeking additional operational capacity. Wingman Group supports the full engagement process, including workflow design, recruitment, training, onboarding, and ongoing account management, with an emphasis on integrating remote staff into existing business operations.
Remote Operations Partner
Provide CRM, email, scheduling, and lead administration for Australian buyers’ agents. This remote contractor role is based in the Philippines and uses Google Workspace, Xero, and social media tools.
Description
- Handle daily administrative support for clients, referral partners, and leads
- Manage email exchanges and follow up with prospective referred clients
- Copy the Virtual Assistant on relevant email replies
- Enter new leads in the CRM and assign the correct category
- Log referral information and link existing Partner contacts to leads
- Work with team members to add new referrers who are not yet in the CRM
- Save original emails and replies in the contact history under [Email]
- Update lead stages, including “Referred – Not Spoken with Yet”
- Set Lead Nurture follow-up tasks and complete them promptly, generally within two days
- Use Google Workspace to manage calendars, tasks, documents, files, and communications
- Help schedule and publish social media posts and prepare basic content
- Upload invoices and receipts to Xero using HubDoc
- Use Canva and Flipbook HTML for basic marketing, presentation, and document tasks
- Maintain accurate records and follow established compliance and supervision procedures
- Recommend workflow changes that can make administrative work more efficient
Requirements
- At least 1–2 years’ experience as an Administrative Assistant, Real Estate Assistant, or in a similar position
- Strong working knowledge of Google Workspace, including Gmail, Drive, Chat, Docs, Sheets, Calendar, and Tasks
- Experience with a CRM and keeping lead and contact records accurate
- Excellent written and spoken communication
- Careful attention to detail and ability to follow established procedures
- Ability to manage competing tasks, priorities, and deadlines independently
- Ability to handle confidential client, lead, and business information responsibly
- Reliable internet service and a quiet workspace
- Availability Monday to Friday, 7 AM to 4 PM Manila time
- Provide your own equipment: Windows 11 Home or Pro computer with 8 GB RAM, 512 GB HDD/SSD, and 12th-generation or newer Intel Core i5 or AMD Ryzen 5 processor; power backup; external monitor; noise-cancelling headset; webcam; and internet with at least 40–50 Mbps download and upload speeds
- BIR tax registration and contributions as required
- NBI or police clearance
- Government-issued identification
- Complete an English proficiency test and personality test
- Agree to comply with IT, security, monitoring, and productivity requirements
- Work under an independent contractor agreement governed by Singapore law
- Provide professional references
Benefits
- 20 days of paid time off
- AUD 70 bonus for each successful referral to the Wingman platform
- Annual trip
- Dedicated support contact (CSM)
- Access to a professional network
- Opportunities to develop new skills
- Potential for additional contracts, statements of work, or expanded workloads
- Projects with significant impact
- Autonomy in how you deliver outcomes
- HR, tax, and setup guidance
- Fully work-from-home contracts
- Refundable AUD 200 placement payment, returned after 24 weeks subject to the stated conditions
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