Wingman Group
Wingman Group
Wingman Group ir uzņēmums, kas galvenokārt darbojas Austrālijas un Jaunzēlandes tirgū, nodrošinot ārpakalpojuma personālu un operatīvo atbalstu. Uzņēmums dibināts 2020. gadā un palīdz uzņēmumiem veidot un vadīt attālinātas komandas, kurās galvenokārt strādā Filipīnās dzīvojoši speciālisti ar augstāko izglītību. Viņi atbalsta administratīvo darbu, atbilstības nodrošināšanu, biroja aizmugures procesus, mārketingu, darbu ar datiem un kiberdrošību. Šie pakalpojumi ir īpaši piemēroti nekustamā īpašuma, hipotekārās kreditēšanas starpniecības, finanšu pakalpojumu, pircēju pārstāvniecības un īpašumu pārvaldības uzņēmumiem, kuriem nepieciešama lielāka operatīvā kapacitāte. Wingman Group atbalsta visu sadarbības procesu, tostarp darba plūsmu izstrādi, personāla atlasi, apmācības, ievadīšanu darbā un nepārtrauktu klienta konta pārvaldību, īpašu uzmanību pievēršot attālināto darbinieku integrēšanai esošajā uzņēmuma darbībā.

Remote Operations Partner

Provide CRM, email, scheduling, and lead administration for Australian buyers’ agents. This remote contractor role is based in the Philippines and uses Google Workspace, Xero, and social media tools.

Apraksts

  • Handle daily administrative support for clients, referral partners, and leads
  • Manage email exchanges and follow up with prospective referred clients
  • Copy the Virtual Assistant on relevant email replies
  • Enter new leads in the CRM and assign the correct category
  • Log referral information and link existing Partner contacts to leads
  • Work with team members to add new referrers who are not yet in the CRM
  • Save original emails and replies in the contact history under [Email]
  • Update lead stages, including “Referred – Not Spoken with Yet”
  • Set Lead Nurture follow-up tasks and complete them promptly, generally within two days
  • Use Google Workspace to manage calendars, tasks, documents, files, and communications
  • Help schedule and publish social media posts and prepare basic content
  • Upload invoices and receipts to Xero using HubDoc
  • Use Canva and Flipbook HTML for basic marketing, presentation, and document tasks
  • Maintain accurate records and follow established compliance and supervision procedures
  • Recommend workflow changes that can make administrative work more efficient

Prasības

  • At least 1–2 years’ experience as an Administrative Assistant, Real Estate Assistant, or in a similar position
  • Strong working knowledge of Google Workspace, including Gmail, Drive, Chat, Docs, Sheets, Calendar, and Tasks
  • Experience with a CRM and keeping lead and contact records accurate
  • Excellent written and spoken communication
  • Careful attention to detail and ability to follow established procedures
  • Ability to manage competing tasks, priorities, and deadlines independently
  • Ability to handle confidential client, lead, and business information responsibly
  • Reliable internet service and a quiet workspace
  • Availability Monday to Friday, 7 AM to 4 PM Manila time
  • Provide your own equipment: Windows 11 Home or Pro computer with 8 GB RAM, 512 GB HDD/SSD, and 12th-generation or newer Intel Core i5 or AMD Ryzen 5 processor; power backup; external monitor; noise-cancelling headset; webcam; and internet with at least 40–50 Mbps download and upload speeds
  • BIR tax registration and contributions as required
  • NBI or police clearance
  • Government-issued identification
  • Complete an English proficiency test and personality test
  • Agree to comply with IT, security, monitoring, and productivity requirements
  • Work under an independent contractor agreement governed by Singapore law
  • Provide professional references

Priekšrocības

  • 20 days of paid time off
  • AUD 70 bonus for each successful referral to the Wingman platform
  • Annual trip
  • Dedicated support contact (CSM)
  • Access to a professional network
  • Opportunities to develop new skills
  • Potential for additional contracts, statements of work, or expanded workloads
  • Projects with significant impact
  • Autonomy in how you deliver outcomes
  • HR, tax, and setup guidance
  • Fully work-from-home contracts
  • Refundable AUD 200 placement payment, returned after 24 weeks subject to the stated conditions

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