ProSites
ProSites
201 – 500 Darbinieki
MārketingsSaaSVeselības aprūpe
ProSites nodrošina tīmekļa vietnes, digitālo mārketingu un prakses pārvaldības programmatūru zobārstniecības praksēm un citiem kopienās balstītiem profesionālo pakalpojumu uzņēmumiem. Tās platforma apvieno tīmekļa vietņu izstrādi un mitināšanu ar optimizāciju meklētājprogrammām, sociālo tīklu un apmaksātu reklāmu, atsauksmju pārvaldību, mākslīgā intelekta tērzēšanu, tiešsaistes veidlapām un maksājumiem, pacientu atkārtotas piesaistes automatizāciju, tālruņu sistēmām, apdrošināšanas pārbaudi un prakses informācijas paneļiem. Izmantojot zobārstniecībai paredzēto piedāvājumu un grāmatvedības un finanšu uzņēmumiem paredzēto zīmolu CPA Site Solutions, ProSites palīdz praksēm piesaistīt un noturēt klientus, kā arī vienkāršot ikdienas biroja darba plūsmas. Uzņēmums darbojas veselības aprūpes, mārketinga un SaaS saskarē un nodrošina profesionālās prakses apkalpojošo komandu ar integrētiem digitālajiem rīkiem.

Remote Account Management Manager at ProSites

Remote Account Management Manager role at ProSites leading high-profile client accounts for a marketing agency. The position mentors account managers, oversees CRM reporting, and supports client retention.

Apraksts

  • Lead high-profile accounts and establish measurable client success benchmarks
  • Coordinate communication across departments for the Account Manager and Customer Experience Manager teams
  • Coach and develop account managers by identifying and addressing client risks and issues proactively
  • Support the recruitment and onboarding of new account managers
  • Track CRM data and prepare reports using the company’s proprietary system
  • Audit client strategies, contracts, and agreements for accuracy and consistency with agency commitments
  • Evaluate client feedback to help sustain strong satisfaction levels
  • Keep comprehensive records of client interactions and activities
  • Advocate for client needs internally with clear ownership and accountability
  • Support retention efforts by identifying behavioral indicators and engagement risks
  • Contribute ideas for improved processes and workflows
  • Handle additional responsibilities assigned by management

Prasības

  • At least three years of experience as an Account Manager
  • At least one year of experience as a Senior Account Manager
  • College degree or equivalent professional experience
  • Strong organizational skills with thorough documentation practices
  • Excellent written and verbal communication with close attention to detail
  • Entrepreneurial approach with a strong client focus
  • Motivated team contributor who adapts quickly to change
  • Ability to perform effectively under pressure in a high-volume, fast-paced environment
  • Intermediate to advanced CRM experience required, preferably with Salesforce or a comparable platform
  • Ability to remain seated for extended periods
  • Ability to lift at least 20 pounds

Priekšrocības

  • Annual MBO opportunity of $20,000
  • Overtime and weekend work may be required when necessary
  • Some management roles may require occasional travel

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