LogoFresh Jobs Ahead
Natera
Natera
1,001 – 5,000 कर्मचारी
H1B वीज़ा प्रायोजकजैव प्रौद्योगिकीस्वास्थ्य बीमास्वास्थ्य सेवा
Natera स्वास्थ्य सेवा के लिए सेल-फ्री DNA परीक्षण और बायोइन्फॉर्मेटिक्स समाधान विकसित करती है। इसकी नैदानिक तकनीकें गैर-आक्रामक प्रसवपूर्व जांच, कैंसर की पहचान और अंग प्रत्यारोपण की निगरानी में सहायता करती हैं, जिससे चिकित्सकों और मरीजों को अधिक सूचित देखभाल संबंधी निर्णय लेने के लिए आनुवंशिक जानकारी मिलती है। कंपनी का कार्य आधुनिक चिकित्सा के कई क्षेत्रों में जैव-प्रौद्योगिकी, डेटा विश्लेषण और नैदानिक अनुप्रयोगों को एक साथ लाता है।
LinkedIn
कंपनी की नौकरियाँ

Regional Customer Support Specialist - Natera (Remote, United States)

Provide regional customer support for Natera’s cfDNA genetic testing services, including order coordination, results reporting, and escalated issue resolution. Support accounts, patients, sales teams, and protected health information across customer interactions.

USसंयुक्त राज्य
$21 – $23 / घंटा
रिमोटपूर्णकालिकजूनियरमध्य स्तरआवश्यक भाषा: अंग्रेज़ीग्राहक सहायता
क्लाउड

विवरण

  • Support Natera’s division by serving medical professionals, patients, and internal and external cross-functional teams
  • Coordinate with customers and sales representatives to streamline ordering and expedite results reporting
  • Address internal and external customer inquiries in a timely manner
  • Act as the primary contact for assigned accounts and Sales
  • Record customer interactions, communications, actions, and follow-up activities
  • Develop strong account, patient, and Sales relationships while resolving missing information and meeting turnaround times
  • Notify stakeholders about delays and cancellations and assist with sample redraw coordination
  • Investigate and resolve escalated issues by phone and through electronic communication
  • Explain issue causes and resolutions in a clear, logical manner
  • Stay informed about Natera oncology tests, sample requirements, turnaround times, patient health information, forms, and waivers
  • Complete special projects and other assigned responsibilities
  • Process protected health information in both paper and electronic formats
  • Keep all required Natera training current

आवश्यकताएँ

  • Associate degree or two to five years of relevant experience
  • An undergraduate degree is preferred
  • Additional professional development or advanced education
  • Complete HIPAA and PHI privacy, policy and procedure, and security training within the first 30 days
  • Demonstrated ability to perform specialist-level work resourcefully and efficiently
  • Strong ability to de-escalate challenging customer interactions
  • Organizational ability to balance multiple client needs and internal stakeholders
  • Capability in analyzing and resolving problems
  • Understanding of customer service principles and practices
  • Experience providing customer support by phone and in writing
  • Familiarity with administrative procedures and protocols
  • Working knowledge of numeric, oral, and written language applications
  • Intermediate proficiency with GSuite, typing, spelling, and grammar
  • Strong attention to detail and critical-thinking ability
  • Ability to remain professional in highly escalated situations
  • Experience with Salesforce ServiceCloud, laboratory information management systems, customer portals, efax, secure email, and cloud-based call center tools is preferred
  • Experience collecting and maintaining data
  • Bilingual ability is a plus

लाभ

  • Medical, dental, vision, life, and disability coverage is available for eligible employees and dependents
  • Natera employees and their immediate families receive free testing
  • Fertility care support
  • Pregnancy and baby-bonding leave
  • 401(k) plan benefits
  • Commuter assistance
  • Employee referral program

संबंधित नौकरियाँ

Pulse Advertising

Senior Social Media Manager, TikTok Strategy

Pulse Advertising
51 – 200 कर्मचारी
कुशल कामगार वीज़ा प्रायोजकपरामर्शविज्ञापनविपणन
DEजर्मनीहाइब्रिडपूर्णकालिकवरिष्ठआवश्यक भाषा: जर्मनआवश्यक भाषा: अंग्रेज़ीसोशल मीडिया मैनेजर

Lead TikTok-first social strategies for Pulse Advertising’s global brand clients, connecting creative execution with client results. Guide campaign delivery, share performance insights, and develop junior and mid-level teammates.

खोलें
Kainos

Remote Workday Engagement Manager, UK

Kainos
1,001 – 5,000 कर्मचारी
कुशल कामगार वीज़ा प्रायोजकलॉजिस्टिक्सविपणनस्वास्थ्य सेवा
GBयूनाइटेड किंगडमरिमोटपूर्णकालिकमध्य स्तरवरिष्ठआवश्यक भाषा: अंग्रेज़ीप्रबंधक

Lead global Workday implementations for Kainos customers, overseeing delivery, commercial performance, client relationships and blended teams. Manage programmes from pre-sales through implementation and handover to Application Management Services.

खोलें
Sanford Health

RN Patient Educator, Home and Community-Based Services

Sanford Health
H1B वीज़ा प्रायोजकबीमास्वास्थ्य बीमास्वास्थ्य सेवा
USसंयुक्त राज्यIAआयोवाKSकंसासMNमिनेसोटाNEनेब्रास्काNDउत्तरी डकोटाSDदक्षिण डकोटा
$29 – $44 / घंटा
रिमोटपूर्णकालिकजूनियरमध्य स्तरआवश्यक भाषा: अंग्रेज़ीसमुदाय प्रबंधक

Coordinate clinical staff orientation, education, and competency programs at Sanford Health. Support rural healthcare through mentoring, documentation, and community education.

खोलें
Midas

Investor Community Manager at Midas (Turkey, Hybrid)

Midas
51 – 200 कर्मचारी
कुशल कामगार वीज़ा प्रायोजकपरामर्शफिनटेकबीमा
TRतुर्कियेहाइब्रिडपूर्णकालिकमध्य स्तरवरिष्ठआवश्यक भाषा: अंग्रेज़ीआवश्यक भाषा: तुर्कीसमुदाय प्रबंधक

Grow Midas’s investor communities across X, Reddit, and Telegram. Create educational financial content and feedback loops for Turkey’s trading audience.

खोलें
Williams & Williams

Community and Project Outreach Specialist II–III

Williams & Williams
51 – 200 कर्मचारी
मार्केटप्लेसरियल एस्टेट
USसंयुक्त राज्यOKओक्लाहोमाTXटेक्सासऑन-साइटपूर्णकालिकमध्य स्तरवरिष्ठआवश्यक भाषा: अंग्रेज़ीसमुदाय प्रबंधक

Represent Williams at public forums and community events, building stakeholder relationships and supporting project delivery. The role is based in Houston or Tulsa.

खोलें
Sivara

Social Media and Content Manager

Sivara
B2Cई-कॉमर्सफ़ैशन
DEजर्मनी
€38,000 – €45,000 / वर्ष
रिमोटपूर्णकालिकमध्य स्तरवरिष्ठआवश्यक भाषा: जर्मनसोशल मीडिया मैनेजर

Lead organic social media for Sivara, a German lingerie and maternity wear brand, building reach on Instagram and TikTok through video, community engagement, and creator content.

खोलें
Zebra Zebra

Senior Retail RFID Sales Engagement Manager

Zebra Zebra
कृत्रिम बुद्धिमत्ताफिनटेकवित्त
USसंयुक्त राज्यNCउत्तरी कैरोलिना
$1,14,080 – $1,71,120 / वर्ष
रिमोटपूर्णकालिकवरिष्ठलीडआवश्यक भाषा: अंग्रेज़ीबिक्री

Lead enterprise RFID solution sales for Zebra’s retail technology business, guiding complex deals and strategic accounts. Coordinate technical solutions and sales teams to advance customer opportunities.

खोलें
Media Works, Ltd.

Social Media Video Editor

Media Works, Ltd.
11 – 50 कर्मचारी
परामर्शलॉजिस्टिक्सविपणन
DEजर्मनी
€25 / घंटा
रिमोटअनुबंधमध्य स्तरवरिष्ठआवश्यक भाषा: जर्मनआवश्यक भाषा: अंग्रेज़ीसोशल मीडिया मैनेजर

Edit Reels, ads and podcast clips for a Hamburg digital agency, using traditional editing and AI video tools. Create content for Instagram, TikTok and Meta Ads.

खोलें
Jerry

Community Manager, Reddit and Social Media

Jerry
201 – 500 कर्मचारी
H1B वीज़ा प्रायोजकपरामर्शलॉजिस्टिक्सविपणन
CAकनाडाUSसंयुक्त राज्यAZएरिज़ोनाCAकैलिफ़ोर्नियाCOकोलोराडोFLफ़्लोरिडाILइलिनॉयMAमैसाचुसेट्सNVनेवादाNJन्यू जर्सीNYन्यूयॉर्कNCउत्तरी कैरोलिनाORओरेगनTNटेनेसीTXटेक्सासUTयूटाVAवर्जीनिया
$75,000 – $1,10,000 / वर्ष
रिमोटपूर्णकालिकमध्य स्तरवरिष्ठआवश्यक भाषा: अंग्रेज़ीसमुदाय प्रबंधक

Grow Jerry’s presence on Reddit, Quora, YouTube, and TikTok, building trusted communities around its AI-powered advisor for cars, homes, and other physical assets.

खोलें
Digitale Leute School

Video Content and Social Media Working Student

Digitale Leute School
1 – 10 कर्मचारी
भर्तीशिक्षा
DEजर्मनीहाइब्रिडअंशकालिकप्रारंभिक स्तरडिग्री आवश्यक नहींआवश्यक भाषा: जर्मनसोशल मीडिया मैनेजर

Working student role creating video content and managing social media for Digitale Leute School, a host of digital events and meetups. Create posts, Reels, and event content while engaging with the community.

खोलें