
Director of Customer Success and Service
ONILead post-sale customer success and service for ONI’s scientific nanoimaging systems. Oversee renewals, service performance, uptime, adoption, and distributed technical teams.

Lead post-sale customer success and service for ONI’s scientific nanoimaging systems. Oversee renewals, service performance, uptime, adoption, and distributed technical teams.

Lead compliant medical device clinical studies for Philips, coordinating sites, documentation, data quality, budgets, and regulatory readiness. This remote role requires local proximity to Pittsburgh, Pennsylvania.

Lead pricing, negotiations, and Surgery portfolio contracts for Johnson & Johnson health systems. Shape account strategy, ensure compliance, and support profitable performance across seven U.S. states.

Build and maintain regulated machine learning pipelines for flow cytometry at IMU Biosciences. The role covers annotation, model tracking, reproducibility, and compliance for a precision medicine platform.

Grow sales of AMRA Medical’s MRI-based health informatics platform by winning new customers, developing strategic accounts, and supporting expansion into new markets.

Lead enterprise finance transformation at BeOne Medicines, a global biopharmaceutical company. Modernize finance systems, data, processes, and operating models while advising senior leaders.

Supervise donor services, plasma collection, and production activities at Grifols’ Owensboro center. The role oversees staff, records, equipment, regulatory compliance, and donor experience.

Support commercial excellence at Biogen by improving sales targets, incentives, CRM, analytics and omnichannel execution. The Madrid-based role focuses on field-force productivity and biotechnology medicines.

Lead ONI’s Nanoimager sales growth across China, Japan, India, and Korea through distributor partnerships and strategic customer accounts.

Support ONI’s Nanoimager and scientific workflows by enabling distributor-led customer evaluations and technical sales across China and regional markets.

Lead ONI’s European and global Nanoimager sales, managing direct sales, distributors, partners, forecasting, and international commercial growth.

Coordinate clinical trial compliance, documentation, and patient procedures at Premier Research’s Bangalore site. Support investigators, sponsors, and CROs throughout study delivery.

Lead clinical quality work in China for AstraZeneca, covering audits, training, and GCP compliance. Advise DevOps teams on local procedures and regulations while driving improvements in clinical quality.

Lead Lilly’s employee listening strategy and assessment science. Use psychometrics, program evaluation, and responsible AI analytics to inform workforce decisions.

Monitor clinical trial sites in Germany for CTI, serving as their primary contact and supporting study visits, documentation, investigational products, and remote monitoring.

Support ONI customers using Nanoimager cellular research technology through training, troubleshooting, and workflow guidance. Help customers succeed scientifically while contributing to renewals and expansion.