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Cabinetworks Group
Cabinetworks Group
5,001 – 10,000 कर्मचारी
H1B वीज़ा प्रायोजकखुदरानिर्माणविनिर्माण
Cabinetworks Group अमेरिका स्थित रसोई और बाथरूम कैबिनेटरी का निर्माता है, जो घर के मालिकों और उनके स्थानों की योजना बनाने व निर्माण में मदद करने वाले पेशेवरों को सेवाएँ प्रदान करता है। इसके पोर्टफोलियो में 15 ब्रांड शामिल हैं और यह शोरूम, बिल्डरों, वास्तुकारों और आपूर्तिकर्ताओं के माध्यम से ग्राहकों तक पहुँचता है। 19 स्थानों पर काम करने वाले लगभग 6,000 कर्मचारियों के साथ, कंपनी बड़े पैमाने पर विनिर्माण को उत्कृष्ट कारीगरी, ग्राहक अनुभव और समुदाय में भागीदारी पर ध्यान देने के साथ जोड़ती है। नौकरी तलाशने वालों के लिए, Cabinetworks Group ऐसे करियर के अवसरों की झलक देता है जो विभिन्न प्रकार के घरों, परियोजनाओं और बजट के लिए कैबिनेटरी उत्पादों के उत्पादन, वितरण और निरंतर विकास में योगदान देते हैं।
LinkedIn
कंपनी की नौकरियाँ

Onsite Customer Care Representative - Waconia, Minnesota

Support customers with order questions, product and technical issues, and service resolution for Cabinetworks Group’s kitchen cabinet brands. Manage calls, orders, product information, and follow-up to help deliver positive customer experiences.

USसंयुक्त राज्यMIमिशिगनMNमिनेसोटा
$21 – $24 / घंटा
ऑन-साइटपूर्णकालिकजूनियरडिग्री आवश्यक नहींआवश्यक भाषा: अंग्रेज़ीग्राहक सहायता

विवरण

  • Assist customers and consumers with order questions, product and technical support, promotions, and issue resolution
  • Investigate root causes and create appropriate action plans for resolving issues
  • Collaborate with field sales and service teams to support positive customer experiences
  • Explain lead times, estimated arrivals, product and technical specifications, policies, vendor buying agreements, cancellations, first-order programs, and replacements
  • Resolve product and service concerns and route relevant information to the appropriate department
  • Make outbound follow-up calls about product delivery and customer satisfaction
  • Handle inbound calls from internal and external customers, take initial orders, and address issues
  • Enter high volumes of orders accurately into the system
  • Follow department standards while adapting to changing business needs
  • Complete ongoing training on policies, products, and processes

आवश्यकताएँ

  • High school diploma or GED
  • One to three years of customer service experience
  • Proficiency with computers, including Microsoft Office Suite
  • Typing speed of 45 to 50 words per minute
  • Strong organization skills with the ability to manage multiple priorities
  • Accurate data-entry skills supported by careful attention to detail
  • Clear verbal and written communication skills for interacting with external customers
  • Proven ability to resolve conflicts involving sensitive or complex issues
  • Ability to work effectively with flexibility, independence, and initiative without daily management interaction

लाभ

  • Annual bonus
  • Equal opportunity employment
  • E-Verify employment eligibility verification

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