Inotiv
Inotiv
Inotiv जीवन विज्ञान के क्षेत्र में दवा की खोज और विकास में सहायता के लिए प्रीक्लिनिकल अनुसंधान सेवाएँ प्रदान करती है। इसका कार्य हृदय एवं रक्तवाहिका संबंधी रोगों, ऑन्कोलॉजी और तंत्रिका विज्ञान सहित विभिन्न उपचार क्षेत्रों तक फैला है। कंपनी दवा चयापचय, विषविज्ञान, सुरक्षा मूल्यांकन और आनुवंशिक रूप से अभियांत्रित अनुसंधान मॉडल जैसी क्षमताओं के माध्यम से ग्राहकों को संभावित उपचारों का मूल्यांकन करने में सहायता करती है, साथ ही लागू अनुसंधान और नैतिक मानकों का अनुपालन बनाए रखती है।

EMEA Customer Service Manager – Inotiv, Hybrid UK

Lead Inotiv’s EMEA customer service function, managing distributed teams and operational delivery across customer support activities. Coordinate tenant relationships, cross-functional issue resolution, and continuous improvement at the Hillcrest UK site.

विवरण

  • Direct daily customer service operations across EMEA
  • Manage customer service advisors and oversee team performance
  • Assign workloads and monitor delivery against team expectations
  • Lead operational service delivery across the region
  • Oversee quotations, order entry, service coordination, customer communications, and issue resolution
  • Partner with Sales, Operations, Supply Chain, Logistics, Finance, and other internal teams
  • Maintain consistent delivery of customer commitments and service standards
  • Manage ongoing relationships with tenants at the Hillcrest UK site
  • Assess tenant needs, resolve service concerns, and coordinate suitable internal support
  • Coach and develop customer service team members
  • Strengthen accountability, collaboration, customer focus, and continuous improvement

आवश्यकताएँ

  • Demonstrated experience managing customer advisor teams through KPIs and performance metrics
  • Background in a contact centre or logistics environment
  • Experience managing remote teams across multiple countries is highly advantageous
  • Additional European language skills are highly advantageous
  • Availability for occasional travel to UK operations at Hillcrest UK

लाभ

  • 33 days of annual leave, including 8 public holidays
  • Life assurance coverage
  • Pension scheme
  • Income protection after three years of service
  • Flexible benefits scheme
  • Optional private health insurance
  • Health cash plan
  • Technology scheme
  • Retail discounts
  • Employee Assistance Programme
  • Wellbeing portal featuring fitness videos, recipes, and mindfulness exercises

संबंधित नौकरियाँ

EXL

Accounts Receivable Executive – Finance & Accounting, EXL (Hybrid, Noida)

EXL

Support EXL’s Accounts Receivable operations, including customer records, cash application, collections, and reconciliations. This is a hybrid role based in Noida, India.

खोलें
Viridor

HR Administrator

Viridor

Provide onboarding and employee lifecycle administration, handle HR queries, and support compliance for Viridor’s People & Culture team. The role is based in the United Kingdom with a hybrid working arrangement.

खोलें
HR Ways - Hiring Tech Talent

Recruiter, Pakistan (Remote)

HR Ways - Hiring Tech Talent

Recruit couriers, operators, warehouse staff, and other employees in Pakistan for an international dietary supplements company. Handle sourcing, interviews, onboarding, and daily hiring data remotely.

खोलें
Cambium Learning Group

Senior Human Resources Business Partner

Cambium Learning Group

Shape business-unit people strategy at Cambium Learning Group by advising executives on organizational design, talent, and change. Lead workforce planning, succession, and employee relations in a remote role based in the United States.

खोलें
Surge Staffing

Onsite Staffing Specialist — Surge Staffing, Newark, Ohio

Surge Staffing
1,001 – 5,000 कर्मचारी
एचआर टेकभर्ती

Recruit and onboard candidates for Surge Staffing clients while building customer relationships, developing sales leads, and helping run branch operations.

खोलें
Taktile

Senior Recruiter, Go-to-Market

Taktile
51 – 200 कर्मचारी
फिनटेकबैंकिंग

Lead go-to-market hiring at Taktile, whose AI platform helps financial institutions automate decisions. Shape sourcing strategies, hiring practices, and the candidate experience.

खोलें
Taktile

Senior GTM Recruiter

Taktile
51 – 200 कर्मचारी
फिनटेकबैंकिंग

Lead go-to-market recruiting at Taktile, from sourcing strategy and hiring manager partnership through offer close. Shape a clear candidate experience and strengthen recruiting operations as the company grows.

खोलें
FUJIFILM Corporation

Senior HR Operations Manager

FUJIFILM Corporation

Lead employee lifecycle operations, compliance, reporting, and performance management for FUJIFILM Biosciences. The role is based onsite in Santa Ana, California.

खोलें
Veralto

Senior Director of Human Resources

Veralto

As Veralto’s senior HR partner, shape talent, organizational, and culture strategy across the global corporate organization. Lead workforce planning, succession, core HR programs, and a small team.

खोलें
SelectLine Software Gmbh

Talent Acquisition Manager

SelectLine Software Gmbh

Lead end-to-end recruiting at SelectLine Software, a German software company. Manage sourcing, selection, candidate experience and employer branding in a hybrid role.

खोलें