Softcard (acquired by Google)
Softcard (acquired by Google)
Softcard एटी एंड टी मोबिलिटी, टी-मोबाइल यूएसए और वेरिज़ॉन वायरलेस द्वारा बनाया गया एक फिनटेक और मोबाइल कॉमर्स प्लेटफ़ॉर्म था। इसके NFC-सक्षम मोबाइल वॉलेट की मदद से उपभोक्ता कॉन्टैक्टलेस भुगतान कर सकते थे, अपने फ़ोन से खरीदारी कर सकते थे और एक ही स्थान पर लॉयल्टी सुविधाओं का उपयोग कर सकते थे। मोबाइल भुगतान, डिजिटल वॉलेट और रिवॉर्ड्स पर केंद्रित Softcard ने रोज़मर्रा के लेन-देन को तेज़ और अधिक वैयक्तिकृत बनाने वाली तकनीक विकसित की, जिसके बाद इसे Google ने अधिग्रहित कर लिया।

Director, Culture, Ethics and Compliance - Remote US

Lead employee relations, ethics, compliance, investigations, and labor relations for GPC’s North American workforce. Advise leaders on policies, disputes, performance improvement, and employee engagement.

विवरण

  • Lead investigations and advise on routine and complex employee relations matters, including harassment, conflicts, complaints, grievances, and workplace accommodations
  • Assess when further investigation or escalation is necessary and manage the response
  • Monitor company policies and support policy implementation, including evaluating downstream effects
  • Deliver training on relevant policies and programs as needed
  • Apply applicable U.S. laws and regulations to negotiate and resolve labor agreements, conflicts, and disputes
  • Engage internal legal counsel when potential legal risks arise
  • Organize documentation for contract negotiations with employees and labor organizations
  • Keep records of corrective actions, grievances, terminations, and transfers
  • Monitor employee compliance, behavioral policy violations, and employee relations metrics; identify trends and propose solutions
  • Maintain advanced knowledge of documentation procedures and performance improvement recordkeeping practices
  • Support performance evaluation activities
  • Collaborate with leaders to update and implement corrective action plans
  • Build organizational alignment through strong communication, cultural competence, interpersonal skills, and balanced conflict resolution
  • Conduct and evaluate exit interviews, then recommend improvements to leadership
  • Handle additional responsibilities as assigned
  • Report to the Senior Director of Culture, Ethics and Compliance

आवश्यकताएँ

  • At least 12 years of experience in legal compliance, internal investigations, employee relations, labor relations, or a related discipline
  • Working proficiency with Microsoft Outlook, Word, Excel, and PowerPoint
  • Demonstrated ability to safeguard confidential and sensitive information
  • Comprehensive knowledge of laws, regulations, and guidelines governing HR, employee relations, and negotiations
  • Outstanding interpersonal, analytical, conflict resolution, written communication, and verbal communication skills
  • Strong time management, cultural competence, operational agility, and problem-solving capabilities
  • Willingness to travel as needed, up to 30%
  • Preferred: Master’s degree in business administration, human resources, industrial-organizational psychology, or a related field
  • Preferred: Employee or labor relations experience in a distribution center or retail setting
  • Preferred: Experience using an ethics hotline platform such as NAVEX EthicsPoint or CaseIQ
  • Preferred: Formal investigation and interviewing training or experience, such as a law enforcement background
  • Ability to demonstrate the SPIRIT values: serve, perform, influence, respect, innovate, and team
  • Proactive, clear communicator who can motivate and inspire others
  • Results-focused, customer-oriented approach to decision-making
  • Strategic and forward-looking approach to decision-making

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