Senior Performance Marketing Strategist
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Lead paid media strategy across Google, LinkedIn, Meta, and Microsoft for growing B2B companies. Connect campaign investment to pipeline and revenue through strategic client leadership.
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HireHawk एक भर्ती सेवा है, जो कंपनियों को परामर्श, लॉजिस्टिक्स और मार्केटिंग के क्षेत्रों में अच्छी तरह से जांची-परखी गई वैश्विक टीमें बनाने में मदद करती है। इसकी शुरुआत से अंत तक भर्ती सहायता में कार्यबल योजना, उम्मीदवारों की खोज और स्क्रीनिंग, नियुक्ति, पेरोल प्रशासन और अनुपालन शामिल हैं। कंपनी तेज़ उम्मीदवार खोज और भूमिका-विशिष्ट जांच के माध्यम से एक सरल उम्मीदवार अनुभव पर भी ज़ोर देती है और संगठनों को अपनी वितरित टीमों का विस्तार करने में सहायता करती है।
Customer Service Representative, B2B Logistics (Remote in Mexico)
Remote customer operations role supporting a New York-based logistics business in Mexico. Manage sales orders, pricing, costs, customer data, and inquiries by email and phone as you build product and process expertise.
विवरण
- Accurately enter and review sales orders, confirming customer, product, pricing, and order details are complete before processing.
- Compare customer pricing with price sheets, product costs, freight charges, warehouse costs, and other relevant data.
- Detect pricing, cost, margin, and order discrepancies before they cause operational or customer issues.
- Use percentages, costs, margins, multiplication, and division to perform basic business calculations and confirm order accuracy.
- Investigate information that appears incorrect or inconsistent instead of processing it without verification.
- Escalate discrepancies and communicate proactively with the relevant team members to resolve them.
- Process substantial volumes of order and operational data efficiently while maintaining a high level of accuracy.
- Respond professionally to customer inquiries by email while developing knowledge of the business.
- Take occasional inbound and outbound customer calls after learning the company’s products and processes.
- Learn the company’s logistics, order management, pricing, and operational workflows well enough to identify issues.
आवश्यकताएँ
- Prior experience in customer service, customer-facing work, or operational support.
- Advanced English proficiency in speaking, writing, and reading.
- Strong numerical ability and confidence with percentages, costs, margins, multiplication, division, and basic business calculations.
- Exceptional accuracy and attention to detail when comparing orders, prices, costs, spreadsheets, and other business data.
- Ability to identify unusual or inaccurate figures and investigate them before proceeding.
- Professional written communication skills and confidence asking questions or raising concerns when information is unclear.
- Experience in accounting, banking, finance, order processing, or another numbers- and data-intensive environment is preferred.
- Experience entering or reviewing high volumes of sales orders or transaction records is preferred.
- Exposure to logistics, warehousing, freight, or supply chain operations is preferred.
- Experience with spreadsheets, order management platforms, ERP systems, or comparable business software is preferred.
- Experience communicating with U.S.-based customers or teams is preferred.
लाभ
- Structured onboarding and ongoing support for remote professionals.
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