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Boldr
Boldr
501 – 1 000 Xodimlar
KonsaltingLogistikaMarketing
Boldr kompaniyalarga taqsimlangan jamoalarni tuzish va boshqarishda yordam beradigan, autsorsing hamda xodimlarni ishga joylashtirish xizmatlarini ko‘rsatuvchi global kompaniyadir. Sertifikatlangan B korporatsiyasi sifatida u axloqiy autsorsingga e’tibor qaratadi hamda mijozlar brendlarining uzviy davomi sifatida mijozlar tajribasi, muhandislik, ma’lumotlar va texnik jamoalarni rivojlantiradi. Boldr asosan elektron tijorat va SaaS sohalaridagi kompaniyalarni qo‘llab-quvvatlaydi, 100 dan ortiq mijoz hamkorlari uchun global ishga yollash, ishga moslashtirish va samaradorlikni boshqarish xizmatlarini taqdim etadi. Uning yondashuvi operatsion yordamni ijtimoiy barqarorlik bilan uyg‘unlashtirib, mijozlar, jamoa a’zolari va faoliyat yuritadigan hamjamiyatlar uchun uzoq muddatli qiymat yaratishga intiladi.
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Kompaniyadagi ish o‘rinlari

Tier 1 Technical Support Advocate — Mexico Remote

Provide Tier 1 technical support for Boldr’s hardware, software, networks, and databases. Assist customers, partners, and colleagues while contributing to Boldr’s global client-experience operations.

MXMeksikaMasofaviyTo‘liq stavkaJuniorO‘rta darajaDiplom talab qilinmaydiTalab Qilinadigan Til: inglizchaQo‘llab-quvvatlash muhandisi

Tavsif

  • Install, update, and perform minor repairs on computer hardware and software systems
  • Manage tickets involving technical requests and issues raised by staff
  • Troubleshoot technical and process-related problems that affect productivity
  • Assess users’ hardware and software requirements
  • Review technical applications and suggest ways to improve system capabilities
  • Test new programs for compatibility with existing systems
  • Verify program objectives and specifications through testing and modifications
  • Assess vendor-provided software for compatibility with current hardware and programs
  • Install software and required workflow applications
  • Teach users new software through videos, manuals, and digital guidance materials
  • Maintain system functionality
  • Tune software, network, and database performance
  • Record hardware and software changes
  • Stay informed about technical developments through workshops, publications, and professional organizations
  • Create operating procedures and user reference materials
  • Assist team members in delivering successful programs

Talablar

  • At least two years of technical support experience, ideally assisting customers by email and chat
  • Experience installing software and applications on computers and mobile phones
  • Technical judgment and resourcefulness to diagnose bugs and develop solutions
  • Intermediate knowledge of web-based and mobile applications
  • Availability for US business hours and weekends, with flexibility to meet operational needs
  • Native or near-native written and spoken English with strong grammatical accuracy
  • Ability to explain complex or abstract concepts clearly and simply
  • Ability to communicate the intended tone in written messages
  • Creative approach to problem solving
  • Ability to work across multiple resources and troubleshoot independently
  • Basic understanding of real estate terminology and processes
  • Ability to manage escalated issues
  • Willingness to work a flexible schedule
  • Demonstrated ability to work remotely as part of a team and with minimal direction is highly desirable

O‘xshash ish o‘rinlari

ACA Group

Senior Principal Consultant, Outsourced Chief Compliance Officer

ACA Group
1 001 – 5 000 Xodimlar
HR texnologiyalariKonsaltingKorxona
USAmerika Qo‘shma ShtatlariCAKaliforniyaCOKoloradoCTKonnektikutFLFloridaILIllinoysMEMenMAMassachusetsNYNyu-YorkNCShimoliy KarolinaPAPensilvaniyaTNTennessiTXTexas
180 000 $ – 200 000 $ / yil
MasofaviyTo‘liq stavkaSeniorTalab Qilinadigan Til: inglizchaKonsultant

Advise financial services firms on governance, risk, and compliance as a Senior Principal Consultant. Lead regulatory reviews and outsourced CCO engagements while managing client relationships and guiding junior staff.

Ochish