Wolt
Wolt
Wolt oziq-ovqat va ichimliklar, logistika hamda mahalliy savdo kesishgan sohalarda faoliyat yurituvchi texnologik kompaniyadir. Uning platformasi mijozlarni restoranlar, do‘konlar va kuryerlar bilan bog‘lab, qulay buyurtma berish va yetkazib berish imkonini yaratadi. Platformada xaridlarni kuzatish hamda mahalliy bizneslarga ko‘proq mijozlarga yetib borishga yordam beradigan vositalar ham mavjud. Wolt xizmatlari qatoriga talab asosidagi yetkazib berish, Wolt Drive, Wolt Market, Wolt+ va Wolt Ads kiradi. Ish izlovchilar uchun Wolt xalqaro faoliyati doirasida marketplace texnologiyalari, yetkazib berish operatsiyalari, hamkorlar uchun xizmatlar va mijozlar tajribasini qo‘llab-quvvatlaydigan karyera yo‘nalishlari bilan ahamiyatlidir.

Support Associate at Wolt - Zagreb, Croatia

Join Wolt in Zagreb as a Support Associate, helping customers, courier partners, and merchants through chat. The role covers escalations, technical issues, quality assurance, and daily platform operations.

Tavsif

  • Respond to customer inquiries through chat and connect courier partners, merchants, and Wolt app users
  • Deliver prompt, effective assistance while resolving escalations and technical problems
  • Review user feedback and provide appropriate responses
  • Coordinate operations across the cities where Wolt operates
  • Protect a high-quality customer experience and track daily performance
  • Support quality assurance activities and platform management
  • Complete e-learning and a structured onboarding program with trainer guidance
  • Collaborate with a Team Lead who offers ongoing support and mentorship

Talablar

  • Excellent communication skills combined with patience
  • A persistent, kind approach to finding fair solutions for everyone involved
  • Strong attention to detail and sustained focus
  • Ability to organize and resolve complex tasks while thinking quickly
  • Capacity to multitask and remain effective in stressful situations
  • Confidence making fast decisions during challenging situations
  • Clear understanding of the value of an excellent customer experience
  • Fluency in Croatian and English
  • At least a high school diploma
  • Comfort using new applications and systems, with the ability to adapt quickly
  • Previous experience is welcome, particularly in a comparable role, but is not required
  • Availability for eight-hour morning and afternoon shifts, including weekends and holidays, based on business needs
  • CV submitted in PDF format

Imtiyozlar

  • 50% additional pay for weekend, holiday, and night shifts after 10 PM
  • Meal allowance
  • Five-day working week
  • At least 25 days of paid vacation, with the potential for additional paid days off
  • Full sick-pay coverage for the first seven days
  • Access to the PassSport program
  • 15% discount on Wolt orders
  • Career progression opportunities and a path for growth within the company
  • Employee Assistance Program for employees and their immediate families
  • Structured mentoring from Team Leads
  • Training, workshops, and ongoing learning opportunities
  • Three-week structured onboarding program
  • Friendly, tolerant, and inclusive workplace
  • All required equipment, including a dual-screen desktop workstation and headset
  • Additional health insurance with 24/7 medical center access, annual health checks, specialist consultations, and diagnostic services

O‘xshash ish o‘rinlari

PayJoy

PayJoy Collections Representative

PayJoy

Support PayJoy’s collections operations in Panama by processing payments, maintaining credit bureau records, and coordinating customer support and collection campaigns. The role combines operational reporting, data quality, payment reconciliation, and compliance with internal policies and regulatory requirements.

Ochish
Nestle

Manufacturing Excellence Specialist, Analytics

Nestle

Use production analytics and continuous improvement methods to reduce downtime and strengthen performance at Nestlé’s St. Joseph factory. The role combines Six Sigma coaching, root-cause analysis, and corrective action.

Ochish
Vaya Health

Remote ETL Developer at Vaya Health

Vaya Health
501 – 1 000 Xodimlar
KonsaltingLogistikaSug‘urta

Build Azure, Fabric, Dataverse, and Lakehouse data pipelines for Vaya Partners’ Rural Health Transformation Program. Help deliver secure healthcare analytics and reporting.

Ochish
Basis Technologies

Office and Administrative Coordinator — Basis Technologies, Chicago (Hybrid)

Basis Technologies

Manage daily operations at Basis Technologies’ Chicago headquarters while supporting executives with scheduling, travel, and administrative projects. Coordinate facilities, vendors, events, and workplace logistics in a hybrid role.

Ochish
Nestle

CRM Expert, LATAM

Nestle

Lead Salesforce Marketing Cloud campaigns across email, WhatsApp, and SMS for Nestlé’s food and beverage business in Latin America. Coordinate consumer journeys and tailor CRM programs to local markets.

Ochish