LogoFresh Jobs Ahead
Power Factors
Power Factors
501 – 1 000 Xodimlar
EnergetikaQayta tiklanuvchi energiyaSaaS
Power Factors shamol, quyosh va energiya saqlash sohalaridagi qayta tiklanuvchi energiya aktivlarini boshqarish uchun dasturiy va apparat vositalarini ishlab chiqadi. Uning Unity Suite platformasi mahalliy va markaziy SCADA tizimlari, energiyani boshqarish, elektr stansiyalarini nazorat qilish, aktivlar samaradorligini boshqarish hamda sun’iy intellekt asosidagi tahlilni birlashtirib, operatorlarga obyektlarni real vaqt rejimida kuzatish, mavjudlik va energiya ishlab chiqarish samaradorligini oshirishga yordam beradi. Kompaniya qayta tiklanuvchi energiya portfellarini boshqaradigan mustaqil energiya ishlab chiqaruvchilar, kommunal xizmatlar va investorlarga xizmat ko‘rsatadi.
LinkedIn
Kompaniyadagi ish o‘rinlari

Senior Customer Success Manager, Renewable Energy SaaS

Manage strategic SaaS accounts at Power Factors, a renewable energy software provider. Drive onboarding, retention, renewals, account expansion, and net revenue retention growth.

CAKanadaGibridTo‘liq stavkaSeniorTalab Qilinadigan Til: inglizchaTalab Qilinadigan Til: fransuzchaMijozlar muvaffaqiyatiMijozlar muvaffaqiyati menejeri
Unity

Tavsif

  • Advise and oversee commercial relationships across a portfolio of major Power Factors accounts.
  • Manage the customer journey from onboarding through renewal.
  • Build relationships across customer teams, from champions to directors and vice presidents.
  • Map customer organizations and develop account coverage proactively.
  • Lead structured QBRs and EBRs that link Power Factors’ value to customer outcomes and business priorities.
  • Coordinate Customer Success, Sales, and Product teams around customer accounts.
  • Speed up time to value and resolve customer obstacles proactively.
  • Coordinate complex onboardings across multiple assets with Professional Services.
  • Provide executive status updates independently.
  • Coach and train customers, and analyze their product usage.
  • Start renewal work more than 90 days in advance and grow net revenue retention through expansion plans.
  • Manage EPC-to-plant-owner novation processes.
  • Find and develop opportunities to expand customer accounts.
  • Use account health data and customer signals to anticipate risk.
  • Provide data-backed insights for renewals and account planning.
  • Share structured feedback with Product and Support.
  • Coach and mentor fellow CSMs, providing account guidance and sharing knowledge.
  • Contribute to Customer Success playbooks, frameworks, and practices.
  • Demonstrate AI-assisted workflows for account planning, QBR preparation, and risk analysis.

Talablar

  • At least five years in customer success, account management, or client services in a B2B SaaS environment.
  • Demonstrated ability to independently manage complex enterprise accounts with multiple stakeholders.
  • A proven record of improving retention and net revenue retention.
  • Experience leading business reviews with executives.
  • Ability to coordinate Sales, Product, Support, and Professional Services around customer priorities.
  • Excellent written and spoken communication skills.
  • Knowledge of renewable energy asset management, including solar, wind, and/or battery storage.
  • Familiarity with power purchase agreements, operations and maintenance contracts, and asset ownership transitions or novations.
  • Understanding of SCADA systems, APM platforms, or performance monitoring.
  • English proficiency is required.
  • Experience with Power Factors Unity or a comparable APM, SCADA, or CAM platform is an asset.
  • Experience with independent power producers, asset owners, OEM analytics teams, or renewable energy operations and maintenance organizations is an asset.
  • Experience managing complex novation processes is an asset.
  • Familiarity with CRM platforms, preferably Salesforce, and customer success tools such as Gainsight or equivalent is an asset.

Imtiyozlar

  • Opportunities for professional growth and learning.
  • Work with meaningful impact on the transition to renewable energy.
  • A collaborative organization driven by its mission.
  • AI-assisted CSM workflows and the opportunity to help shape the function.
  • A clear path to Strategic CSM and future leadership roles.
  • An international, distributed team.
  • A flexible, agile work environment.
  • A diverse and inclusive workplace at an equal opportunity employer.

O‘xshash ish o‘rinlari

AT&T

AT&T Business Sales Representative, Territory Accounts — Memphis

AT&T
H1B vizasi homiysiTelekommunikatsiyalarTexnologiya va innovatsiya
USAmerika Qo‘shma ShtatlariTNTennessi
38 800 $ – 58 200 $ / yil
OfisdaTo‘liq stavkaJuniorO‘rta darajaDiplom talab qilinmaydiTalab Qilinadigan Til: inglizchaSotuv

Build AT&T’s Memphis small-business and mid-market customer base by selling fiber broadband and other communications solutions. The role combines prospecting, account development, and consultative selling to grow territory revenue.

Ochish