TDCX
TDCX
TDCX kompaniyalarga mijozlari bilan bir nechta kanallar orqali muloqot qilish va ularga xizmat ko‘rsatishda yordam berishga mo‘ljallangan mijozlar tajribasi yechimlarini taqdim etadi. Uning xizmatlari xavfsiz va maxfiylikni hisobga oladigan xabar almashishga e’tibor qaratadi, shu bilan birga muloqotlarni tartibli va qulay saqlashga yordam beradigan hamjamiyat ishtiroki hamda guruh suhbatlarini qo‘llab-quvvatlaydi. Kompaniya profili mijozlar tajribasi, kommunikatsiya xizmatlari va tegishli biznesni qo‘llab-quvvatlash operatsiyalaridagi imkoniyatlarni izlayotgan mutaxassislar uchun qiziqarli bo‘lishi mumkin.

Risk Account Specialist at TDCX - Singapore Onsite

Support e-payment users for TDCX through phone, chat, and email while investigating account-related issues. The role serves customers across a global fintech platform supporting businesses from startups to Fortune 500 companies.

Tavsif

  • Support the ePayment account by helping create a positive customer experience.
  • Assist users of an e-payment platform serving startups through Fortune 500 companies.
  • Deliver high-quality assistance to new and existing users as the business expands internationally.
  • Respond to users through phone, chat, and email.
  • Provide personalized support and investigate reported issues thoroughly.
  • Collaborate with teammates and seek assistance when necessary.

Talablar

  • English language proficiency at CEFR C1 level or above is required.
  • Experience in financial services, banking, or fintech is preferred.
  • At least two years of experience in a BPO or contact center environment.
  • Experience with underwriting, business cash-flow analysis, and credit analysis.
  • Familiarity with financial reviews for consumer or small-business lending or credit.
  • Strong attention to detail and the ability to detect inconsistencies across multiple information sources.
  • A bachelor’s degree in any field is required.
  • Demonstrated customer-facing experience in B2B, B2C, or contact center settings, including email, phone, and chat support.
  • Willingness to move between teams as business requirements change.
  • Willingness to work rotational shifts, including weekends.

Imtiyozlar

  • Competitive compensation and additional perks.
  • Comprehensive medical, insurance, and social security coverage.
  • Access to modern, high-quality workspaces.
  • Employee activities and recognition programs.
  • Structured learning and development opportunities.
  • Supportive workplace culture focused on long-term growth.
  • Convenient location with direct public transportation connections.
  • Flexible working arrangements.
  • Coaching and mentoring from experienced professionals.
  • Opportunity to join a globally recognized company with numerous industry awards.

O‘xshash ish o‘rinlari

Smart Working

Mobile Developer, .NET MAUI and C#

Smart Working

Build and maintain cross-platform mobile features for Smart Working, with a balanced focus on frontend and backend development. The role includes API updates, user interface improvements, testing, and collaboration with mobile developers.

Ochish
Peraton

Front-End UI Developer

Peraton

Turn Figma designs into accessible, responsive interfaces for Peraton’s national security and enterprise IT work. Connect UX and engineering across web, mobile, and emerging platforms.

Ochish
Antares Capital LP

Assistant Vice President, UX/UI Developer

Antares Capital LP

Design and build accessible enterprise applications for Antares Capital’s investment services. Lead user research, rapid prototyping, React development, and the company-wide design system.

Ochish
General Dynamics Information Technology

Senior AWS Technical Lead, Java and Angular

General Dynamics Information Technology

Lead a distributed Agile team building Java and Angular applications on AWS for General Dynamics Information Technology. Combine hands-on engineering with architecture, cloud operations, and technical mentorship.

Ochish