GE Vernova

GE Vernova global energetika sektori uchun texnologiyalarni ishlab chiqadi va taqdim etadi. Kompaniya energiya tizimlariga talabni qondirish hamda chiqindilarni kamaytirishga yordam beradi. Uning portfeli gaz, gidroenergetika, atom va shamol energetikasi yechimlarini qamrab oladi, shuningdek, yirik muhandislik, ishlab chiqarish va energetika sohasidagi tajribani birlashtiradi. Ish izlovchilar yanada ishonchli, hamyonbop va uglerod chiqindilari kamroq bo‘lgan elektr energiyasini ta’minlashga xizmat qiluvchi infratuzilma va texnologiyalar ustida ishlash imkoniyatiga ega bo‘lishlari mumkin.

Kompaniyadagi ish o‘rinlari

Remote Technical Support Engineer, Power Systems - GE Vernova

Provide Level 2 technical support for GE Vernova protection, control, relay, metering, and automation products in a remote U.S. role. Resolve faults, configuration and firmware issues, and customer integration challenges.

2 kun oldin

Amerika Qo‘shma Shtatlari Masofaviy To‘liq stavka Junior Talab Qilinadigan Til: inglizcha Qo‘llab-quvvatlash muhandisi

Tavsif

Deliver Level 2 technical support and manage customer cases by phone, email, and other communication channels
Investigate and reproduce technical problems while partnering with Product Line teams to resolve customer issues
Work with L3/L4 engineering teams on escalated investigations and maintain thorough problem documentation
Recommend replacement or upgrade paths for obsolete products
Keep quality management and CRM records complete and accurate
Maintain RMA tracking and supporting documentation
Monitor and report cases escalated through GE processes
Create technical documentation and maintain a knowledge base of tips and resolution outcomes
Track and update critical reports for open customer issues across support tiers and severity levels
Participate in product line meetings to present updates and advance open requests toward resolution
Schedule and lead case reviews while preparing customer summaries and metric reports
Detect relay firmware issues and diagnose them through testing
Support the integration of products into customer systems
Identify training needs and contribute to personal development and the training of colleagues
Communicate professionally with stakeholders at every level of the customer organization

Talablar

An associate degree from an accredited college or university, or equivalent experience
At least one year of relevant experience
Ability and willingness to travel up to 25% of the time
At least two years of experience in power system protection and control
Knowledge of industrial and utility protection, control, and communications applications
Experience with GE Multilin protection and control products
Expertise in power system automation and communications
Experience testing protection and control systems with secondary injection methods
Ability to perform post-fault power system analysis and recommend setting or application changes
Hands-on experience configuring and troubleshooting protection and control systems
Experience configuring and troubleshooting 61850-based protection systems
Practical knowledge of protective relay settings, features, and network communications
Willingness to provide on-call, after-hours, or modified-hours support
Ability to work effectively without direct supervision
Strong problem-solving capability
Flexibility and adaptability when tasks or priorities change

Imtiyozlar

Ability and willingness to travel up to 25% of the time
Flexible on-call, after-hours, or modified-hours scheduling to support customers
No relocation assistance is provided

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