Gainwell Technologies

H1B vizasi homiysi Konsalting Logistika Tibbiy sug‘urta

Gainwell Technologies insonlarga xizmat ko‘rsatish va jamoat salomatligi ekotizimi uchun raqamli hamda bulutli yechimlarni ishlab chiqadi. Kompaniya Medicaid Enterprise tizimini modernizatsiya qilish, ma’lumotlar tahlili, tibbiy xizmat ko‘rsatuvchilar uchun xizmatlar va dorixona yechimlarini o‘z ichiga olgan sog‘liqni saqlash tashabbuslari bo‘yicha AQShning barcha 50 shtatidagi mijozlar bilan hamkorlik qiladi. Uning faoliyati texnologiyalarni jamoat salomatligini ta’minlash, sog‘liqni saqlashni boshqarish, shuningdek, salomatlik natijalari va jamiyat farovonligini yaxshilashga qaratilgan sa’y-harakatlar bilan bog‘laydi.

Kompaniyadagi ish o‘rinlari

Remote Healthcare Contact Center Agent at Gainwell Technologies

Answer and resolve healthcare service inquiries, maintain account records, and help meet client service targets. This full-time remote role is based in the United States.

3 kun oldin

Amerika Qo‘shma Shtatlari

27 200 $ – 38 900 $ / yil

Masofaviy To‘liq stavka Junior O‘rta daraja Diplom talab qilinmaydi Talab Qilinadigan Til: inglizcha Qo‘ng‘iroqlar markazi vakili

Tavsif

Respond to routine client questions and route complex cases for further assistance.
Resolve client issues, update account histories, and check back to confirm outcomes.
Meet client service agreements and production goals.
Work with colleagues, managers, and clients to address inquiries.
Train new team members in customer service processes.
Assess procedures and workflows, and recommend improvements.

Talablar

At least two years of customer service experience in any industry.
Familiarity with basic help desk and computer software, including Microsoft Office applications.
Strong problem-solving ability.
Strong customer service skills, including written and verbal communication.
Ability to understand your role on a team and identify the appropriate stakeholders.
Availability for a designated 8.5-hour shift, Monday through Friday, scheduled between 7 a.m. and 6 p.m. Eastern.
Ability to remain seated for extended periods while using a computer and telephone headset.
Ability to use standard office equipment, including a computer, keyboard, mouse, and telephone.
Reliable attendance and punctuality.

Imtiyozlar

Flexible work arrangements.
Learning and career development opportunities.
Generous, flexible vacation policy.
401(k) plan with employer match.
Comprehensive health benefits.
Educational assistance.
Leadership and technical development academies.

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