SONDA konsalting, logistika va marketing sohalarida faoliyat yuritadigan, uzoq yillik tajribaga ega kompaniyadir. Uning karyera platformasi bo‘lajak nomzodlarga imkoniyatlarni ko‘rib chiqish va tashkilotga qo‘shilish haqida ko‘proq ma’lumot olish imkonini beradi. Ish izlovchilar uchun SONDA profili keng qamrovli, ko‘p tarmoqli biznesdagi lavozimlarni izlashni boshlash uchun qulay manbadir.
Mid-Senior Bilingual Service Desk Agent (Spanish and Portuguese) - Full-Time Hybrid, Chile
Deliver first-level service desk support in Spanish and Portuguese for SONDA customers. Handle chat, phone, and ticket-based requests, including access guidance, password resets, remote sessions, and authenticator setup.
Tavsif
- Deliver first-level support through chat, phone, and ticket queues
- Conduct remote access sessions
- Verify user information
- Explain basic system access and usability procedures
- Create and maintain support tickets
- Reset user passwords
- Configure authenticators
Talablar
- High school diploma
- Fluent Spanish
- Fluent Portuguese
- Experience in IT support or telephone-based customer service
Imtiyozlar
- Flexible working arrangements designed to support work-life balance
- Professional development opportunities and ongoing skills growth
- Collaborative, diverse, and innovative workplace
- Access to SONDA Academy’s professional learning platform
- Hybrid schedule combining on-site and remote work
- SONDA Wellness initiatives supporting physical, mental, and social well-being