SONDA yra ilgą veiklos istoriją turinti įmonė, veikianti konsultavimo, logistikos ir rinkodaros srityse. Jos karjeros platformoje potencialūs kandidatai gali susipažinti su darbo galimybėmis ir daugiau sužinoti apie prisijungimą prie organizacijos. Darbo ieškantiems žmonėms SONDA profilis yra pradinis taškas ieškant pozicijų plačios veiklos ir įvairių sričių įmonėje.
Mid-Senior Bilingual Service Desk Agent (Spanish and Portuguese) - Full-Time Hybrid, Chile
Deliver first-level service desk support in Spanish and Portuguese for SONDA customers. Handle chat, phone, and ticket-based requests, including access guidance, password resets, remote sessions, and authenticator setup.
Aprašymas
- Deliver first-level support through chat, phone, and ticket queues
- Conduct remote access sessions
- Verify user information
- Explain basic system access and usability procedures
- Create and maintain support tickets
- Reset user passwords
- Configure authenticators
Reikalavimai
- High school diploma
- Fluent Spanish
- Fluent Portuguese
- Experience in IT support or telephone-based customer service
Privalumai
- Flexible working arrangements designed to support work-life balance
- Professional development opportunities and ongoing skills growth
- Collaborative, diverse, and innovative workplace
- Access to SONDA Academy’s professional learning platform
- Hybrid schedule combining on-site and remote work
- SONDA Wellness initiatives supporting physical, mental, and social well-being