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Sem Parar
Sem Parar
1 001 – 5 000 Xodimlar
LogistikaSayohatTransport
Sem Parar transport vositalarini identifikatsiya qilishni yo‘lda foydalanish uchun qulay xizmatlar bilan birlashtiradigan Braziliya mobilitet va elektron to‘lov kompaniyasidir. Uning platformasi savdo markazlari, avtoturargohlar, aeroportlar, Shell yonilg‘i quyish shoxobchalari va taksi xizmatlari kabi joylarda besh milliondan ortiq mijozni qo‘llab-quvvatlaydi, xizmatlardan esa ilova orqali foydalanish mumkin. 15 yildan ortiq vaqt davomida faoliyat yuritayotgan va 2 350 dan ortiq xodimdan iborat jamoa tomonidan qo‘llab-quvvatlanadigan Sem Parar logistika, transport va sayohat sohalarida amaliy to‘lov hamda mobilitet yechimlari orqali mijozlar tajribasini yaxshilash ustida ishlaydi.
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Kompaniyadagi ish o‘rinlari

Mid-Level Customer Insights Analyst — São Paulo (Hybrid)

Customer Insights Analyst conducting research and analysis for Sem Parar. Turning customer data into strategies for marketing, retention, and customer experience.

BRBraziliyaGibridTo‘liq stavkaO‘rta darajaSeniorTalab Qilinadigan Til: portugalchaBiznes tahlilchisi

Tavsif

  • Plan and deliver quantitative and qualitative research, including funnel studies, PR research, ad hoc projects, brand tracking, segmentation, personas, and Value Proposition Canvas work
  • Use ethnographic research, customer panels, in-depth interviews, and other emerging research methods
  • Map customer journeys to uncover pain points and opportunities across marketing and customer experience strategies
  • Create questionnaires and interview guides, then coordinate data collection with partners and internal teams
  • Lead customer interactions that build understanding of service experiences and brand touchpoints
  • Evaluate new research tools, technologies, channels, and touchpoints to broaden insight collection
  • Combine behavioral and research data to produce actionable strategic insights
  • Benchmark the market by assessing brand perception and industry trends
  • Track competitors and shifts in consumer behavior to identify emerging opportunities

Talablar

  • Demonstrated experience in market research and customer insights using quantitative and qualitative approaches, including funnel studies, ad hoc research, ethnography, customer panels, and in-depth interviews
  • Experience creating questionnaires and interview guides for varied research methods
  • Knowledge of data analysis and customer analytics, including the ability to integrate research results with transactional and behavioral data
  • Proficiency with SurveyMonkey, Typeform, Google Forms, Qualtrics, or comparable research platforms
  • Candidates with disabilities are encouraged to apply

Imtiyozlar

  • Transportation allowance or parking at the office
  • Choice of meal allowance or food allowance
  • Medical insurance
  • Dental insurance
  • 24/7 telemedicine access
  • Wellhub, formerly Gympass
  • Zenklub
  • Work-from-home allowance
  • Profit-sharing and performance bonus under the applicable policy
  • Birthday leave, including time off on the employee’s birthday and the company anniversary
  • Complimentary Sem Parar tag
  • Life insurance
  • Paid parental leave for mothers, fathers, or guardians welcoming a child by birth or adoption
  • Up to 25% off postgraduate or MBA programs

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