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DecisionPoint Corporation
DecisionPoint Corporation
51 – 200 Xodimlar
H1B vizasi homiysiKonsaltingLogistikaMudofaa
DecisionPoint Corporation hukumat tashkilotlariga IT tizimlarini modernizatsiya qilish va raqamli transformatsiyani rivojlantirishda yordam beradigan, nogiron faxriylar egaligidagi kichik biznesdir. Kompaniya kiberxavfsizlik, sog‘liqni saqlash IT tizimlari, intellektual avtomatlashtirish va xavfsiz bulutli muhitga ko‘chirish yo‘nalishlarida faoliyat yuritadi hamda vazifaga yo‘naltirilgan muhitlarda operatsion samaradorlikni oshirishga e’tibor qaratadi. O‘zining Mukammallik markazlari orqali kompaniya davlat boshqaruvi, mudofaa, konsalting va logistika sohalaridagi murakkab muammolarni hal qilish uchun ixtisoslashgan texnologik tajribani birlashtiradi.
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Kompaniyadagi ish o‘rinlari

Help Desk Support Technician – Durham, NC (Onsite)

Provide frontline IT support to government users from an onsite Durham call center, handling call intake, troubleshooting, ticket management, and escalation. DecisionPoint Corporation delivers IT services while supporting hardware, software, network, mainframe, and communications issues.

USAmerika Qo‘shma ShtatlariNCShimoliy Karolina
19 $ – 21 $ / soat
OfisdaTo‘liq stavkaJuniorTalab Qilinadigan Til: inglizchaQo‘llab-quvvatlash muhandisi
KommutatsiyaServiceNowTCP/IPVoIP

Tavsif

  • Support customers in a call center while maintaining thorough call and issue records
  • Operate the Change, Asset and Problem Reporting System (CAPRS) for live voice communications and emergency alerts
  • Recognize and report hardware, software, mainframe access, and printing issues
  • Record diagnostic findings and resolutions for hardware, software, video, mainframe, and network incidents
  • Route vendor hardware maintenance requests based on SOP-defined priority levels
  • Use operational communication tools to relay real-time events to managers and customers
  • Watch email, instant messaging, and related tools for broad service-availability problems
  • Answer customer calls and provide procedural or how-to guidance
  • Receive and process virtual hardware and software requests
  • Create a ticket for every customer interaction, recording scope, impact, and priority
  • Resolve incidents directly or escalate them to Level 2 support
  • Coordinate with customers, vendors, and SSA components to resolve issues and maintain current tickets
  • Close tickets once customers are satisfied and all required records are complete
  • Notify the assigned distribution list about unresolved Severity 1 incidents
  • Collect relevant information and complete the prescribed diagnostic steps
  • Work in accordance with established Standard Operating Procedures (SOP)

Talablar

  • Eligibility to obtain a Public Trust clearance
  • At least one of these certifications: HDI Customer Service Representative, HDI Desktop Support Technician, or A+
  • At least one year of professional help desk experience
  • Hands-on experience with Windows workstation or server operating systems
  • Experience using Microsoft Systems Management Server (SMS)
  • Experience supporting Microsoft Exchange and Outlook
  • Experience with client/server applications
  • Working knowledge of Transmission Control Protocol/Internet Protocol (TCP/IP)
  • Experience with very high speed Backbone Network Service (vBNS)
  • Experience with Multi-Protocol Label Switching (MPLS)
  • Experience supporting VoIP environments
  • Experience with Cisco routers
  • At least one year of IT call center support experience
  • Familiarity with a ticketing platform such as ServiceNow, Remedy, or another comparable system

Imtiyozlar

  • Medical insurance
  • Dental insurance
  • Vision insurance
  • Life insurance
  • Short-term disability coverage
  • Long-term disability coverage
  • 401(k) matching
  • Health Savings Account
  • Flexible Spending Account
  • Training reimbursement
  • Education assistance
  • Paid time off
  • Paid holidays

O‘xshash ish o‘rinlari

The Walt Disney Company

Principal Software Engineer, Video Coding and Media Processing

The Walt Disney Company
H1B vizasi homiysiMehmondo‘stlikOziq-ovqat va ichimliklarSayohat
USAmerika Qo‘shma ShtatlariCAKaliforniyaNCShimoliy Karolina
209 500 $ – 280 900 $ / yil
GibridTo‘liq stavkaYetakchiTalab Qilinadigan Til: inglizchaDasturiy ta’minot muhandisiFull-stack muhandisi
C++Python

Lead research and development in video coding, media processing, and AI-driven streaming at Disney. Shape technical standards, platform architecture, and long-term product strategy.

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Capital One

Senior Full-Stack Engineer, Mainframe and Cloud Resilience

Capital One
H1B vizasi homiysiBank ishiFintexMoliya
USAmerika Qo‘shma ShtatlariILIllinoysVAVirjiniya
179 400 $ – 225 100 $ / yil
GibridTo‘liq stavkaO‘rta darajaSeniorTalab Qilinadigan Til: inglizchaDasturiy ta’minot muhandisiFull-stack muhandisi
AWSAzureBulutDockerGoGoogle Cloud PlatformJavaJavaScriptKubernetesNode.jsNoSQLOchiq manbaPythonRustScalaTaqsimlangan tizimlarTypeScript

Lead engineering work to modernize Capital One’s IBM mainframe systems and strengthen cloud operations. Build resilient software with Agile teams using AWS and related technologies.

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The Walt Disney Company

Software Engineer II, ML Observability

The Walt Disney Company
H1B vizasi homiysiMehmondo‘stlikOziq-ovqat va ichimliklarSayohat
USAmerika Qo‘shma ShtatlariCAKaliforniyaNYNyu-York
119 200 $ – 167 400 $ / yil
GibridTo‘liq stavkaO‘rta darajaSeniorTalab Qilinadigan Til: inglizchaDasturiy ta’minot muhandisiFull-stack muhandisi
AWSBulutDockerFlaskGrafanaMikroservislarPandasPySparkPythonPyTorchSparkTensorFlow

Build machine learning anomaly detection and observability systems for Disney+, Hulu, and ESPN. Develop production models, telemetry pipelines, inference services, and AI-powered operational insights.

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The Walt Disney Company

Software Engineer II, Ad Platform CRM Analytics

The Walt Disney Company
H1B vizasi homiysiMehmondo‘stlikOziq-ovqat va ichimliklarSayohat
USAmerika Qo‘shma ShtatlariNYNyu-YorkWAVashington
124 900 $ – 167 400 $ / yil
GibridTo‘liq stavkaO‘rta darajaSeniorTalab Qilinadigan Til: inglizchaDasturiy ta’minot muhandisiFull-stack muhandisi
AWSBulutKafkaNoSQLOchiq manbaSQL

Build Salesforce CRM Analytics applications for Disney’s advertising platforms. Develop scalable, secure web solutions spanning media, sports, news, and entertainment.

Ochish
The Walt Disney Company

Principal Software Engineer, Video Coding and Streaming

The Walt Disney Company
H1B vizasi homiysiMehmondo‘stlikOziq-ovqat va ichimliklarSayohat
USAmerika Qo‘shma ShtatlariCAKaliforniyaNCShimoliy Karolina
209 500 $ – 280 900 $ / yil
OfisdaTo‘liq stavkaYetakchiTalab Qilinadigan Til: inglizchaDasturiy ta’minot muhandisiFull-stack muhandisi
C++Python

Lead research and development in video coding, processing, and streaming, with a focus on machine learning and AI. Shape platform architecture, contribute to industry standards, and advance technical work across Disney’s global team.

Ochish