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TDCX
TDCX
Mehmondo‘stlikSayohatSog‘liqni saqlash
TDCX kompaniyalarga mijozlari bilan bir nechta kanallar orqali muloqot qilish va ularga xizmat ko‘rsatishda yordam berishga mo‘ljallangan mijozlar tajribasi yechimlarini taqdim etadi. Uning xizmatlari xavfsiz va maxfiylikni hisobga oladigan xabar almashishga e’tibor qaratadi, shu bilan birga muloqotlarni tartibli va qulay saqlashga yordam beradigan hamjamiyat ishtiroki hamda guruh suhbatlarini qo‘llab-quvvatlaydi. Kompaniya profili mijozlar tajribasi, kommunikatsiya xizmatlari va tegishli biznesni qo‘llab-quvvatlash operatsiyalaridagi imkoniyatlarni izlayotgan mutaxassislar uchun qiziqarli bo‘lishi mumkin.
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Kompaniyadagi ish o‘rinlari

Customer Service Representative – Onsite Philippines

TDCX is hiring an onsite Customer Service Representative in the Philippines to assist customers across multiple channels. The role focuses on resolving issues, closing cases, and supporting customer satisfaction.

PHFilippinOfisdaTo‘liq stavkaJuniorO‘rta darajaTalab Qilinadigan Til: inglizchaMijozlarni qo‘llab-quvvatlash

Tavsif

  • Deliver high-quality customer support through all relevant communication channels.
  • Assess customer needs, investigate existing issues, and provide clear, appropriate solutions.
  • Resolve cases on first contact when possible and coordinate follow-up with service partners and internal teams to meet service standards.
  • Share practical feedback on tools, resources, procedures, and guidelines to improve workflows and customer experiences.
  • Follow approved procedures to deliver consistent, customer-focused service.
  • Develop lasting customer relationships by providing proactive, attentive assistance.
  • Complete additional duties assigned by management and contribute to the implementation, maintenance, and continuous improvement of TDCX’s Quality Management System.

Talablar

  • A diploma, advanced or higher diploma, graduate diploma, bachelor’s degree, postgraduate diploma, professional degree, or master’s degree in any field.
  • Relevant work experience of around two years is preferred, while fresh graduates are welcome to apply.
  • Strong time-management skills and the drive to exceed expectations.
  • Ability to manage multiple tasks and use customer-provided information to tailor responses and actions to individual needs.
  • Excellent communication skills, including active listening, empathy, and professional phone etiquette in pace, tone, voice quality, grammar, and articulation.
  • Comfort using computers and multiple systems, with the adaptability to learn new tools.
  • Strong spoken and written English skills, along with proficiency in the language of the supported market.

Imtiyozlar

  • Attractive compensation and additional perks.
  • Comprehensive medical, insurance, and social security coverage.
  • Modern, world-class workspaces.
  • Employee activities and recognition programs.
  • Structured learning and development opportunities for career growth.
  • A positive workplace culture focused on supporting your future.
  • Convenient location with direct public transportation connections.
  • Flexible working arrangements.
  • Coaching and mentoring from experienced professionals.
  • Opportunity to join a global company recognized with hundreds of industry awards.

O‘xshash ish o‘rinlari

Kreato Global | BPO and Language Solutions

Remote English-Spanish OPI/VRI Interpreter

Kreato Global | BPO and Language Solutions
201 – 500 Xodimlar
LogistikaMehmondo‘stlikSog‘liqni saqlash
ARArgentinaBOBoliviyaBRBraziliyaCLChiliCOKolumbiyaCRKosta-RikaCUKubaDODominikan RespublikasiECEkvadorGTGvatemalaHNGondurasHTGaitiMXMeksikaNINikaraguaPAPanamaPEPeruPRPuerto-RikoPYParagvaySVSalvadorUYUrugvayVEVenesuelaMasofaviyTo‘liq stavkaJuniorDiplom talab qilinmaydiTalab Qilinadigan Til: inglizchaTalab Qilinadigan Til: ispanchaTarjimon

Interpret remotely between English- and Spanish-speaking people in medical, financial, social service, and customer care settings. Provide language support for Kreato Global across Latin America.

Ochish