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SupportNinja
SupportNinja
1 001 – 5 000 Xodimlar
B2BSaaS
SupportNinja ichki xodimlar sonini mutanosib ravishda oshirmagan holda o‘z imkoniyatlarini kengaytirishni istagan bizneslarga moslashuvchan autsorsing xizmatlarini taqdim etadi. Kompaniya faoliyati mijozlar tajribasi, mijozlarga va texnik yordam ko‘rsatish, kontent moderatsiyasi, ma’lumotlarni qayta ishlash, moliya va buxgalteriya hisobini qamrab oladi. Kompaniya 200 dan ortiq biznesga operatsiyalarini yaxshilash va o‘sishga intilishda yordam berish uchun moslashtirilgan xizmat ko‘rsatishni sun’iy intellekt asosidagi yechimlar bilan birlashtiradi. 2015-yilda tashkil etilgan SupportNinja B2B va SaaS sohalarida faoliyat yuritadi.
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Kompaniyadagi ish o‘rinlari

Bilingual Technical Support Representative II (Spanish-English) - Romania Remote

Provide remote technical support to SupportNinja’s global IoT customers. Troubleshoot networking, cloud, cellular, and connected-device issues while managing support tickets against SLA commitments.

RORuminiya
10 000 lei / oy
MasofaviyTo‘liq stavkaJuniorO‘rta darajaDiplom talab qilinmaydiTalab Qilinadigan Til: inglizchaTalab Qilinadigan Til: ispanchaQo‘llab-quvvatlash muhandisi
AWSAzureBulutGoogle Cloud PlatformIoTTCP/IP

Tavsif

  • Deliver first-line technical support to customers worldwide
  • Track and respond to support tickets through the ticketing system
  • Conduct initial troubleshooting and analyze reported issues
  • Escalate complex cases to Tier 2 or Engineering as needed
  • Maintain customer communication and provide timely SLA-aligned updates
  • Support Field Service Engineers remotely while they work at customer sites

Talablar

  • At least two years of technical support experience involving IoT devices, field hardware, and networking systems
  • Strong understanding of TCP/IP, static IP addresses versus DHCP reservations, NTP synchronization, MAC-address whitelisting, and 2.4 GHz versus 5 GHz Wi-Fi bands
  • Hands-on experience provisioning Gateways, Sensors, and Routers, including asset mapping, field commissioning, and over-the-air firmware updates
  • Knowledge of SIM lifecycle processes, including activation, suspension, expiration, ICCID and IMEI verification, roaming, custom APN authentication, and cellular failover or interface-priority settings
  • Ability to interpret RSSI, SNR, RSRP, SINR, and BLE signal metrics
  • Familiarity with AWS, Azure, or GCP; least-privilege access; bastion-host remote access; and SSO, OAuth, and MFA identity protocols
  • Basic familiarity with MQTT, HTTPS, WebSockets, Webhooks, and REST APIs
  • Familiarity with Postman, browser developer tools, Wireshark, and observability platforms such as Kibana or Groundcover is a plus
  • Strong written and verbal communication skills in Spanish and English

Imtiyozlar

  • 21 days of annual leave
  • Medical coverage
  • Remote work allowance of 400 lei gross per month
  • Meal tickets worth 40 lei per working day
  • Bring-your-own-device arrangement
  • A fun work environment focused on continued growth

O‘xshash ish o‘rinlari

Advocate Aurora Health

Human Resources Internship

Advocate Aurora Health
Sog‘liqni saqlashTibbiy sug‘urta
USAmerika Qo‘shma ShtatlariALAlabamaAKAlyaskaAZArizonaFLFloridaIDAydahoILIllinoysIAAyovaKSKanzasKYKentukkiLALuizianaMEMenMIMichiganMSMissisipiMOMissuriMTMontanaNENebraskaNVNevadaNHNyu-HempshirNMNyu-MeksikoNCShimoliy KarolinaNDShimoliy DakotaOHOgayoOKOklaxomaPAPensilvaniyaSCJanubiy KarolinaSDJanubiy DakotaTNTennessiTXTexasUTYutaVAVirjiniyaWVG‘arbiy VirjiniyaWIViskonsinWYVayoming
21 $ / soat
MasofaviyAmaliyotBoshlang‘ich darajaTalab Qilinadigan Til: inglizchaInson resurslari

Support recruiting, onboarding, employee engagement, and HR operations at Advocate Aurora Health. Build practical experience with HR systems, reporting, and process improvement in a remote internship.

Ochish
Johnson & Johnson

Director, Patient and Customer Experience – Johnson & Johnson, Singapore

Johnson & Johnson
H1B vizasi homiysiFarmatsevtika mahsulotlariSog‘liqni saqlashTibbiy sug‘urta
SGSingapurGibridTo‘liq stavkaYetakchiTalab Qilinadigan Til: inglizchaMijozlarni qo‘llab-quvvatlash

Lead Johnson & Johnson’s APAC patient experience, patient support and commercial AI strategy from Singapore. Drive regional customer experience adoption, market execution and cross-functional healthcare innovation.

Ochish