SONDA konsalting, logistika va marketing sohalarida faoliyat yuritadigan, uzoq yillik tajribaga ega kompaniyadir. Uning karyera platformasi bo‘lajak nomzodlarga imkoniyatlarni ko‘rib chiqish va tashkilotga qo‘shilish haqida ko‘proq ma’lumot olish imkonini beradi. Ish izlovchilar uchun SONDA profili keng qamrovli, ko‘p tarmoqli biznesdagi lavozimlarni izlashni boshlash uchun qulay manbadir.
Bilingual Service Desk Agent (Spanish and Portuguese) - SONDA, Hybrid Chile
Join SONDA as a bilingual service desk agent providing first-level support in Spanish and Portuguese. Assist users through chat, phone, and ticket queues with access, authentication, and basic system usability issues.
Tavsif
- Deliver first-level support through chat, phone, and ticket queues
- Conduct remote access sessions to assist users
- Verify and update user records as needed
- Guide users through basic system access and usability questions
- Create, manage, and follow up on support tickets
- Reset user passwords
- Set up and manage authenticators
Talablar
- High school diploma or equivalent
- Professional fluency in Spanish
- Professional fluency in Portuguese
- Experience in IT support or phone-based customer service
Imtiyozlar
- Flexible work arrangements designed to support work-life balance
- Opportunities for professional development and ongoing skills growth
- Collaborative, diverse, and innovative workplace
- Access to SONDA Academy’s professional learning platform
- Hybrid schedule combining on-site and remote work
- SONDA Wellness initiatives supporting physical, mental, and social well-being