Resolv Global
Resolv Global
Resolv Global bizneslarga mijozlarga xizmat ko‘rsatish, texnik yordam va back-ofis operatsiyalarini keng ko‘lamda amalga oshirishga yordam beruvchi BPO va xodimlar bilan ta’minlash kompaniyasidir. Uning ko‘p tilli jamoalari oltita xizmat ko‘rsatish markazi va masofaviy ish joylarida faoliyat yuritib, 18 dan ortiq tilni qo‘llab-quvvatlaydi hamda gibrid, uydan ishlash va 24/7 xizmat modellarini taqdim etadi. Kompaniya ishchi kuchi sohasidagi tajribasini texnologiya bilan birlashtirib, Fortune 500 tashkilotlarini ham o‘z ichiga olgan korporativ mijozlarga xalqaro bozorlardagi mijozlarga xizmat ko‘rsatishda yordam beradi.

Bilingual Customer Service Representative (Mexico, Remote)

Provide bilingual customer service for US-based operations while working remotely from Mexico. Handle customer interactions across multiple systems in a structured environment.

Tavsif

  • Support US-based customer support operations as they grow
  • Manage inbound and/or outbound customer interactions
  • Deliver customer service in a fast-paced setting
  • Switch efficiently between multiple systems
  • Work within a structured remote environment
  • Complete applicable hiring steps, including resume review, questionnaires, interviews, and background checks

Talablar

  • Prior experience in a US BPO or call center
  • Excellent spoken and written English
  • Strong customer service and communication abilities
  • Experience managing inbound and/or outbound customer interactions
  • Ability to multitask effectively across multiple systems
  • Professional, dependable, and attentive to detail
  • Comfort working in a structured remote environment
  • Windows 11 PC; Macs are not supported
  • 16 GB of RAM
  • Two monitors
  • Webcam and headset
  • Intel i5 processor or higher
  • Fiber internet with a wired Ethernet connection
  • Backup power solution
  • Microsoft Teams and Office 365
  • Submit a resume in English
  • Complete all stages of the hiring process
  • Pass an applicable background check, if required
  • Experience in customer support, healthcare support, technical support, billing support, sales support, appointment scheduling, collections, administrative support, live chat or email support, retention or escalations, or call center/BPO work

Imtiyozlar

  • Weekly payment in arrears
  • Training is fully paid
  • Fully remote role
  • Work from home
  • Independent contractor arrangement

O‘xshash ish o‘rinlari

Cloudera

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Ochish