XTB online investing
XTB online investing
1001 – 5000 Zaposleni
B2CFinanceFintech

XTB online investing je mednarodno fintech podjetje in podjetje za potrošniške finance, ki upravlja digitalno platformo za borznoposredniške storitve in naložbe. Njegove spletne in mobilne aplikacije strankam omogočajo dostop do delnic, ETF-jev, forex trgovanja, surovin, indeksov in CFD-jev s finančnim vzvodom ter do tržnih analiz in izobraževalnih vsebin.

Podjetje ponuja tudi trgovanje z delnicami in ETF-ji brez provizije v okviru veljavnih omejitev, obresti na neinvestirana sredstva ter davčno ugodne produkte ISA za stranke v Združenem kraljestvu. XTB online investing poudarja digitalno varnost, podporo strankam, regulativni nadzor in več kot dve desetletji izkušenj v panogi, saj zagotavlja storitve veliki globalni bazi uporabnikov.

Junior Polish Customer Support Specialist — XTB, Hybrid in Poland

Support Polish-speaking clients of XTB’s online trading platform, handling chat inquiries, complaints, CRM records, and questions related to financial markets.

Opis

  • Provide customer support to Polish-speaking clients.
  • Build and maintain positive client relationships.
  • Respond to inquiries and resolve issues promptly and professionally, primarily through chat.
  • Explain and clarify responses to customer complaints.
  • Track financial markets and keep up with market developments.
  • Update and verify client details in the CRM system.
  • Coordinate with XTB branches and internal teams.

Zahteve

  • Speak Polish fluently and have at least B2-level English proficiency.
  • Be willing to work rotating shifts, including nights.
  • Manage multiple tasks independently and set priorities effectively.
  • Have strong communication, interpersonal, and negotiation skills.
  • Have good working knowledge of MS Office.
  • Prior customer support experience is an advantage.
  • Knowledge of financial markets and XTB’s core business is an advantage.

Ugodnosti

  • Stable employment under an employment contract.
  • Opportunities to develop in the FinTech industry within an international environment and contribute to the company and its products.
  • Training guided by experienced financial market professionals.
  • A defined development path with regular feedback and transparent career progression.
  • Hybrid work after the three-month probation period.
  • Regular team-building and social events.
  • Equipment tailored to your needs.
  • Private medical care.
  • Access to the myBenefit platform.
  • Sports card.
  • Language-learning platform.
  • Meal subsidy at the office.
  • Great Place to Work certification.

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