XTB online investing
XTB online investing
1 001 – 5 000 Darbuotojai
B2CFinansaiFintech

XTB online investing yra tarptautinė finansinių technologijų ir vartotojų finansavimo įmonė, valdanti skaitmeninę tarpininkavimo ir investavimo platformą. Jos interneto ir mobiliosios programėlės suteikia klientams prieigą prie akcijų, ETF fondų, užsienio valiutų, žaliavų, indeksų ir finansinio sverto CFD, taip pat rinkos analizių ir mokomojo turinio.

Įmonė taip pat siūlo prekybą akcijomis ir ETF fondais be komisinių, neviršijant taikomų limitų, palūkanas už neinvestuotas lėšas ir Jungtinės Karalystės klientams skirtus mokesčių lengvatomis pasižyminčius ISA produktus. XTB online investing pabrėžia skaitmeninį saugumą, klientų aptarnavimą, reguliacinę priežiūrą ir daugiau nei dviejų dešimtmečių patirtį šioje srityje, aptarnaudama didelę pasaulinę naudotojų bazę.

Junior Polish Customer Support Specialist — XTB, Hybrid in Poland

Support Polish-speaking clients of XTB’s online trading platform, handling chat inquiries, complaints, CRM records, and questions related to financial markets.

Aprašymas

  • Provide customer support to Polish-speaking clients.
  • Build and maintain positive client relationships.
  • Respond to inquiries and resolve issues promptly and professionally, primarily through chat.
  • Explain and clarify responses to customer complaints.
  • Track financial markets and keep up with market developments.
  • Update and verify client details in the CRM system.
  • Coordinate with XTB branches and internal teams.

Reikalavimai

  • Speak Polish fluently and have at least B2-level English proficiency.
  • Be willing to work rotating shifts, including nights.
  • Manage multiple tasks independently and set priorities effectively.
  • Have strong communication, interpersonal, and negotiation skills.
  • Have good working knowledge of MS Office.
  • Prior customer support experience is an advantage.
  • Knowledge of financial markets and XTB’s core business is an advantage.

Privalumai

  • Stable employment under an employment contract.
  • Opportunities to develop in the FinTech industry within an international environment and contribute to the company and its products.
  • Training guided by experienced financial market professionals.
  • A defined development path with regular feedback and transparent career progression.
  • Hybrid work after the three-month probation period.
  • Regular team-building and social events.
  • Equipment tailored to your needs.
  • Private medical care.
  • Access to the myBenefit platform.
  • Sports card.
  • Language-learning platform.
  • Meal subsidy at the office.
  • Great Place to Work certification.

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