LogoFresh Jobs Ahead
Hire Overseas
Hire Overseas
1 – 10 Angajați
ConsultanțăLogisticăMarketing
Hire Overseas este o agenție de recrutare fondată în 2023, care ajută companiile să găsească talente din străinătate pentru roluri la distanță în domenii precum tehnologie, design, marketing, suport administrativ și funcții conexe. Compania colaborează cu clienți din domenii precum consultanță, marketing și logistică, concentrându-se pe conectarea acestora cu candidați verificați cu atenție, care pot sprijini operațiunile de zi cu zi și dezvoltarea afacerii. Hire Overseas afirmă că acceptă mai puțin de 1% dintre candidații din întreaga lume în rețeaua sa de talente.
LinkedIn
Locurile de muncă ale companiei

Senior Customer Success Manager

Manage client relationships, candidate placements, and retention for Hire Overseas, an offshore staffing platform. Support repeat hiring, client reviews, and referrals.

USStatele Unite ale AmericiiFLFloridaILIllinoisNYNew YorkNCCarolina de NordPAPennsylvaniaRemoteNormă întreagăNivel mediuSeniorLimbă Obligatorie: englezăManager de succes al cliențilorSuccesul clienților

Descriere

  • Manage client relationships after the sale
  • Act as the main contact throughout each client engagement
  • Take part in kickoff, check-in, and escalation calls
  • Hold regular check-ins with active accounts
  • Spot and address contractor or client issues early
  • Reply to client messages, including outside core hours when needed
  • Review the top one to five candidates recruiting presents for each role
  • Choose qualified candidates and present them to clients
  • Coordinate interviews, gather feedback, and finalize placements
  • Take responsibility for the quality of candidates presented to clients
  • Look for opportunities to support clients’ repeat hiring
  • Ask clients for reviews and introductions
  • Mark placements and milestones with personal gestures
  • Build client satisfaction into lasting relationships, repeat business, and referrals
  • Work directly with the co-founders and senior leaders throughout hiring

Cerințe

  • Experience in customer success, account management, staffing, or recruiting
  • Strong critical thinking, with the ability to form and defend a clear judgment and apply it to candidate reviews and client problems
  • A strong sense of ownership
  • Clear, authentic, personal writing
  • A responsive approach that helps clients feel prioritized
  • Comfort adapting and growing without a predefined playbook
  • Preferred: experience in staffing, recruiting, or offshore hiring
  • Preferred: experience in a small, founder-led company with direct leadership access and ownership of outcomes
  • Preferred: familiarity with offshore talent markets in the Philippines, Latin America, or Africa
  • Availability during US business hours and responsiveness outside core hours when clients need support
  • Submit an updated resume
  • Submit a 1–2 minute Loom video; applications without one will not proceed

Beneficii

  • Paid time off under company policy
  • Company-designated holidays
  • Fully remote work, with flexibility to work where you are most productive
  • Payment in USD twice monthly, on the 15th and 30th
  • Direct access to both co-founders
  • A high-ownership role with room to grow alongside the company

Locuri de muncă similare

Hostaway

Senior Customer Success Manager, North America (Remote)

Hostaway
51 – 200 Angajați
ConsultanțăLogisticăOspitalitate
USStatele Unite ale AmericiiALAlabamaAZArizonaFLFloridaILIllinoisMAMassachusettsMNMinnesotaMOMissouriNJNew JerseyNCCarolina de NordSCCarolina de SudTNTennesseeTXTexasRemoteNormă întreagăNivel mediuSeniorLimbă Obligatorie: englezăManager de succes al cliențilorSuccesul clienților

Guide North American property managers as they adopt Hostaway’s AI-powered vacation rental platform. Own onboarding, account health, renewals, retention, and customer education across SaaS accounts.

Deschide
Samsara

Customer Success Manager II, Scale Programs

Samsara
1.001 – 5.000 Angajați
Sponsor pentru viza H1BAsistență medicalăConstrucțiiLogistică
USStatele Unite ale Americii
125.902 $ – 190.440 $ / an
RemoteNormă întreagăNivel mediuSeniorLimbă Obligatorie: englezăManager de succes al cliențilorSuccesul clienților
IoT

Lead Samsara’s US Scale Customer Success team, shaping retention, renewals, expansion, and product adoption across a large customer portfolio. Build AI-enabled engagement programs and develop customer success managers.

Deschide
The Cigna Group

Senior Director of Client Success, MDLIVE

The Cigna Group
Asigurare de sănătateAsistență medicalăProduse farmaceutice
USStatele Unite ale AmericiiFLFloridaMOMissouriPAPennsylvaniaTNTennesseeTXTexasRemoteNormă întreagăSeniorLimbă Obligatorie: englezăManager de succes al cliențilorSuccesul clienților

Lead strategic client success for MDLIVE virtual healthcare, driving retention, renewals, and growth. Build executive relationships with clients while working remotely from designated U.S. states.

Deschide
TalkNY Therapy

Client Success Specialist, Afternoon Shift — TalkNY Therapy (Remote, New York)

TalkNY Therapy
51 – 200 Angajați
Asistență medicalăB2C
USStatele Unite ale AmericiiNYNew York
24 $ / oră
RemoteNormă întreagăNivel mediuSeniorLimbă Obligatorie: englezăManager de succes al cliențilorSuccesul clienților

Coordinate teletherapy scheduling and support clients and therapists at TalkNY Therapy. Cover afternoon, evening, and weekend hours, handling calls, follow-ups, and urgent requests.

Deschide
SmartLab Learning

Remote Customer Success Manager, K–12 EdTech

SmartLab Learning
11 – 50 Angajați
Educație
USStatele Unite ale AmericiiILIllinoisMIMichigan
65.000 $ – 85.000 $ / an
RemoteNormă întreagăNivel mediuSeniorLimbă Obligatorie: englezăManager de succes al cliențilorSuccesul clienților

Guide U.S. K–12 schools through onboarding and adoption of SmartLab STEM programs, while managing renewals and account growth. Build educator relationships, track outcomes and usage, and support customer advocacy in a remote role.

Deschide