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Hire Overseas
Hire Overseas
1 – 10 Darbuotojai
KonsultavimasLogistikaRinkodara
„Hire Overseas“ yra 2023 m. įkurta personalo atrankos agentūra, padedanti įmonėms rasti užsienio talentų nuotolinėms pareigoms technikos, dizaino, rinkodaros, administracinio aptarnavimo ir susijusiose srityse. Įmonė dirba su klientais, veikiančiais, be kita ko, konsultavimo, rinkodaros ir logistikos srityse, ir daugiausia dėmesio skiria jų sujungimui su kruopščiai atrinktais kandidatais, galinčiais padėti užtikrinti kasdienę veiklą ir verslo augimą. „Hire Overseas“ teigia, kad į savo talentų tinklą priima mažiau nei 1 proc. visų pasaulio kandidatų.
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Darbai įmonėje

Senior Customer Success Manager

Manage client relationships, candidate placements, and retention for Hire Overseas, an offshore staffing platform. Support repeat hiring, client reviews, and referrals.

USJungtinės ValstijosFLFloridaILIlinojusNYNiujorkasNCŠiaurės KarolinaPAPensilvanijaNuotolinisVisas etatasVidutinis lygisVyresnysis specialistasPrivaloma Kalba: anglųKlientų sėkmėKlientų sėkmės vadybininkas

Aprašymas

  • Manage client relationships after the sale
  • Act as the main contact throughout each client engagement
  • Take part in kickoff, check-in, and escalation calls
  • Hold regular check-ins with active accounts
  • Spot and address contractor or client issues early
  • Reply to client messages, including outside core hours when needed
  • Review the top one to five candidates recruiting presents for each role
  • Choose qualified candidates and present them to clients
  • Coordinate interviews, gather feedback, and finalize placements
  • Take responsibility for the quality of candidates presented to clients
  • Look for opportunities to support clients’ repeat hiring
  • Ask clients for reviews and introductions
  • Mark placements and milestones with personal gestures
  • Build client satisfaction into lasting relationships, repeat business, and referrals
  • Work directly with the co-founders and senior leaders throughout hiring

Reikalavimai

  • Experience in customer success, account management, staffing, or recruiting
  • Strong critical thinking, with the ability to form and defend a clear judgment and apply it to candidate reviews and client problems
  • A strong sense of ownership
  • Clear, authentic, personal writing
  • A responsive approach that helps clients feel prioritized
  • Comfort adapting and growing without a predefined playbook
  • Preferred: experience in staffing, recruiting, or offshore hiring
  • Preferred: experience in a small, founder-led company with direct leadership access and ownership of outcomes
  • Preferred: familiarity with offshore talent markets in the Philippines, Latin America, or Africa
  • Availability during US business hours and responsiveness outside core hours when clients need support
  • Submit an updated resume
  • Submit a 1–2 minute Loom video; applications without one will not proceed

Privalumai

  • Paid time off under company policy
  • Company-designated holidays
  • Fully remote work, with flexibility to work where you are most productive
  • Payment in USD twice monthly, on the 15th and 30th
  • Direct access to both co-founders
  • A high-ownership role with room to grow alongside the company

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