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The Cigna Group
The Cigna Group
Farmacijos produktaiSveikatos draudimasSveikatos priežiūra
„The Cigna Group“ yra pasaulinė sveikatos priežiūros bendrovė, veikianti per „Cigna Healthcare“ ir „Evernorth Health Services“. Jos veikla apima sveikatos priežiūros paslaugas, sveikatos draudimą ir vaistinių išmokų administravimą, siekiant prisidėti prie klientų, verslo klientų ir pacientų sveikatos bei gerovės. Bendrovė taip pat daug dėmesio skiria etiškai sveikatos priežiūros ir dirbtinio intelekto taikymo praktikai, sveikatos lygybei, atsakingam aplinkosaugos ir socialiniam valdymui bei naujovėms teikiant priežiūrą.
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Darbai įmonėje

Senior Director of Client Success, MDLIVE

Lead strategic client success for MDLIVE virtual healthcare, driving retention, renewals, and growth. Build executive relationships with clients while working remotely from designated U.S. states.

USJungtinės ValstijosFLFloridaMOMisūrisPAPensilvanijaTNTenesisTXTeksasasNuotolinisVisas etatasVyresnysis specialistasPrivaloma Kalba: anglųKlientų sėkmėKlientų sėkmės vadybininkas

Aprašymas

  • Own strategic relationships and advise assigned clients
  • Create account plans for client health, executive alignment, retention, utilization, growth, and lasting partnerships
  • Build senior client relationships and identify decision-makers, influencers, and opportunities
  • Align client objectives, benefit strategies, population health priorities, member engagement needs, and success measures
  • Track client health and identify relationship, performance, financial, contractual, utilization, and renewal risks
  • Lead renewal and revenue-retention planning with Sales, Finance, Legal, Account Management, and other partners
  • Find opportunities to expand MDLIVE solutions, adoption, and utilization
  • Turn operational, clinical, financial, utilization, and engagement data into executive insights and recommendations
  • Run Quarterly Business Reviews, Annual Strategic Reviews, executive meetings, and multi-year partnership planning
  • Coordinate strategic and executive escalations, internal alignment, resolution plans, and client communications
  • Represent client needs internally and coordinate cross-functional strategy and commitments
  • Work with Account Management to connect strategic priorities with execution and issue follow-through
  • Track client health, retention risks, growth opportunities, executive relationships, and commitments in client-management systems
  • Follow healthcare, virtual care, benefits, and competitive trends relevant to assigned clients
  • Complete other assigned duties

Reikalavimai

  • Bachelor’s degree required
  • More than 10 years of preferred experience in healthcare client or strategic account management, client success, consulting, health plan management, healthcare benefits, digital health, virtual care, or a related field
  • Experience managing complex enterprise relationships with health plans, large employers, third-party administrators, brokers or consultants, or healthcare organizations
  • Experience supporting executive relationships, enterprise renewals, revenue retention, account growth, and strategic planning
  • Experience leading executive business reviews and coordinating clinical, operational, financial, technology, legal, and executive stakeholders
  • Virtual care, digital health, healthcare delivery, or healthcare benefits experience strongly preferred
  • In-depth knowledge of health plans, employer-sponsored benefits, third-party administrators, brokers or consultants, and the healthcare benefits ecosystem
  • Strong knowledge of virtual care, digital health, healthcare delivery, population health, and client value realization
  • Ability to manage complex enterprise relationships with multiple stakeholders, priorities, and contractual requirements
  • Executive presence and ability to build credibility with senior and C-suite client stakeholders
  • Commercial acumen in retention, renewals, account growth, pricing, contracting, and revenue risk
  • Ability to interpret performance data and turn it into clear business insights and recommendations
  • Strong communication, presentation, negotiation, relationship-management, and problem-solving skills
  • Ability to influence outcomes and lead cross-functional teams without direct authority
  • Excellent organization and project-management skills, including managing multiple strategic accounts and priorities
  • Positive, collaborative, team-oriented approach with ownership and accountability
  • Experience with Salesforce or similar CRM or client-management technology
  • Experience using AI tools in daily workflows to improve efficiency
  • Home internet via cable broadband or fiber optic service with minimum speeds of 10 Mbps download and 5 Mbps upload

Privalumai

  • Remote work arrangement
  • Travel of up to 20%
  • Home internet must use cable broadband or fiber optic service and provide at least 10 Mbps download and 5 Mbps upload
  • Reasonable accommodations available for the online application process
  • Tobacco-free policy

Susiję darbai

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KonsultavimasLogistikaSvetingumo sektorius
USJungtinės ValstijosALAlabamaAZArizonaFLFloridaILIlinojusMAMasačusetsasMNMinesotaMOMisūrisNJNaujasis DžersisNCŠiaurės KarolinaSCPietų KarolinaTNTenesisTXTeksasasNuotolinisVisas etatasVidutinis lygisVyresnysis specialistasPrivaloma Kalba: anglųKlientų sėkmėKlientų sėkmės vadybininkas

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Samsara
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H1B vizos rėmėjasLogistikaStatybaSveikatos priežiūra
USJungtinės Valstijos
125 902 $ – 190 440 $ / metai
NuotolinisVisas etatasVidutinis lygisVyresnysis specialistasPrivaloma Kalba: anglųKlientų sėkmėKlientų sėkmės vadybininkas
IoT

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1 – 10 Darbuotojai
KonsultavimasLogistikaRinkodara
USJungtinės ValstijosCOKoloradasMAMasačusetsasMIMičiganasOHOhajasTXTeksasasUTJutaNuotolinisVisas etatasVidutinis lygisVyresnysis specialistasPrivaloma Kalba: anglųKlientų sėkmėKlientų sėkmės vadybininkas

Manage client relationships and candidate placements for Hire Overseas, an offshore staffing platform. Build retention, repeat hiring, reviews, and referrals through responsive account support.

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