Grupo Carrefour Brasil
Grupo Carrefour Brasil
Grupo Carrefour Brasil este un grup brazilian de retail care își servește clienții prin supermarketuri, hipermarketuri, cluburi de vânzare en-gros și canale de cumpărături online. Activitățile sale includ Carrefour, Atacadão și Sam’s Club, alături de serviciile financiare oferite de Banco Carrefour și activitățile imobiliare ale Carrefour Property. Grupul dezvoltă, de asemenea, produse sub marcă proprie și sprijină inițiative de sustenabilitate și incluziune socială în toate domeniile sale de activitate.

Remote Customer Service Operator – Commercial Call Center

Provide remote voice-based customer support for Carrefour while offering financial products and services, resolving customer requests, and meeting commercial targets.

Descriere

  • Deliver empathetic, human-centered customer support by phone
  • Present financial products and services to strengthen customer loyalty
  • Meet and exceed sales objectives
  • Receive and resolve customer questions and requests
  • Maintain a high standard of customer satisfaction
  • Produce excellent results while creating a positive customer experience

Cerințe

  • High school diploma
  • Previous sales experience is preferred
  • Availability for a six-days-on, one-day-off schedule from Monday through Saturday
  • Ability to work 6 hours and 20 minutes per day
  • Internet service of at least 100 Mbps with a wired desktop connection
  • Clear, direct communication skills
  • Knowledge of customer service methods
  • Active listening and the ability to assess customer needs
  • Strong time-management and prioritization skills
  • Proactive approach and motivation to make a meaningful contribution
  • Teamwork skills and the ability to develop creative solutions
  • Less than one year of relevant professional experience

Beneficii

  • Meal voucher
  • Medical and dental coverage
  • Performance incentive campaigns
  • Desktop computer for remote work
  • Flexible break periods
  • Semiannual profit-sharing bonus
  • Internet allowance
  • Structured professional development program and career plan
  • Inclusive and respectful workplace
  • Sesc partnership
  • Carrefour card discount for purchases at Carrefour stores
  • TotalPass membership
  • Pharmacy benefit
  • Life insurance
  • Transportation allowance
  • Optical care reimbursement
  • Additional incentive campaigns and awards

Locuri de muncă similare

ManpowerGroup Talent Solutions

Bilingual French Recruiter (Remote, US and Canada)

ManpowerGroup Talent Solutions
5.001 – 10.000 Angajați
B2BRecrutareTehnologie HR

Recruit candidates in French and English, from sourcing and screening through qualification, for client hiring needs. Remote contract consultant role supporting recruitment across the United States and Canada.

Deschide