Brown & Brown Insurance
Brown & Brown Insurance
Brown & Brown Insurance este o companie independentă de brokeraj în asigurări și de gestionare a riscurilor, care oferă servicii persoanelor fizice și companiilor. Fondată în 1939, compania furnizează asigurări personale și comerciale, beneficii pentru angajați și programe naționale de asigurare printr-o rețea de peste 500 de locații. Cu o echipă de peste 10.000 de angajați, compania activează în sectoarele financiar și al asigurărilor și pune accent pe diversitate, incluziune și sentimentul de apartenență în cultura sa organizațională. Brown & Brown Insurance este listată la Bursa de Valori din New York sub simbolul BRO și s-a extins printr-o strategie disciplinată de fuziuni și achiziții.

Professional Liability Customer Service Representative (Illinois Remote)

Support insureds and carriers with professional liability coverage, claims, costs, and billing questions. Process policy transactions, manage customer records, and handle client requests for One80 Intermediaries.

Descriere

  • Respond to insured and carrier questions and resolve issues by phone, mail, and email
  • Investigate or refer inquiries about coverage, claims, costs, and billing
  • Support efforts to retain existing business
  • Deliver customer service to clients by telephone
  • Document customer interactions in service history notes
  • Handle client requests submitted by mail, fax, and email
  • Maintain accurate customer records in the administration system
  • Process and review new business and policy transactions
  • Correct errors in company records
  • Send required forms and route completed documents for processing

Cerințe

  • Deliver high-quality customer service to clients by phone
  • Keep detailed and accurate service history notes covering calls, policy changes, benefits changes, and related updates
  • Help process client requests received by mail, fax, and email
  • Update and maintain client records in the administration system
  • Process and review new business and policy transactions
  • Identify and correct errors in company records
  • Mail required forms and route completed documents for processing

Beneficii

  • Medical and prescription, dental, vision, life, and disability insurance
  • Employee stock purchase plan, 401(k), student loan assistance, and tuition reimbursement
  • Complimentary mental health and enhanced advocacy services
  • Paid time off
  • Paid holidays
  • Discounts with preferred partners

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