Brown & Brown Insurance
Brown & Brown Insurance
„Brown & Brown Insurance“ yra nepriklausoma draudimo brokerių ir rizikos valdymo įmonė, teikianti paslaugas fiziniams asmenims ir įmonėms. 1939 m. įkurta bendrovė per daugiau kaip 500 padalinių tinklą teikia asmens ir komercinio draudimo, darbuotojų naudų bei nacionalinių draudimo programų paslaugas. Įmonėje dirba daugiau kaip 10 000 darbuotojų, ji veikia finansų ir draudimo sektoriuose, o savo darbo kultūroje pabrėžia įvairovę, įtrauktį ir priklausymo jausmą. „Brown & Brown Insurance“ akcijomis prekiaujama Niujorko vertybinių popierių biržoje, jų simbolis – BRO; įmonė plėtėsi vykdydama nuoseklią susijungimų ir įsigijimų strategiją.

Professional Liability Customer Service Representative (Illinois Remote)

Support insureds and carriers with professional liability coverage, claims, costs, and billing questions. Process policy transactions, manage customer records, and handle client requests for One80 Intermediaries.

Aprašymas

  • Respond to insured and carrier questions and resolve issues by phone, mail, and email
  • Investigate or refer inquiries about coverage, claims, costs, and billing
  • Support efforts to retain existing business
  • Deliver customer service to clients by telephone
  • Document customer interactions in service history notes
  • Handle client requests submitted by mail, fax, and email
  • Maintain accurate customer records in the administration system
  • Process and review new business and policy transactions
  • Correct errors in company records
  • Send required forms and route completed documents for processing

Reikalavimai

  • Deliver high-quality customer service to clients by phone
  • Keep detailed and accurate service history notes covering calls, policy changes, benefits changes, and related updates
  • Help process client requests received by mail, fax, and email
  • Update and maintain client records in the administration system
  • Process and review new business and policy transactions
  • Identify and correct errors in company records
  • Mail required forms and route completed documents for processing

Privalumai

  • Medical and prescription, dental, vision, life, and disability insurance
  • Employee stock purchase plan, 401(k), student loan assistance, and tuition reimbursement
  • Complimentary mental health and enhanced advocacy services
  • Paid time off
  • Paid holidays
  • Discounts with preferred partners

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