LogoFresh Jobs Ahead
Job Duck
Job Duck
201 – 500 Angajați
ConsultanțăJuridicMarketing
Job Duck conectează profesioniștii cu roluri de lucru la distanță, cu normă întreagă, care sprijină companii cu sediul în Statele Unite. Oportunitățile sale includ asistență juridică, marketing, suport pentru directori și gestionarea cazurilor, deservind clienți și echipe din domeniile consultanței, marketingului și activității juridice. Compania se concentrează pe sprijinirea profesioniștilor care lucrează la distanță pentru a-și construi cariere durabile de acasă, prin sprijin continuu și resurse pentru dezvoltarea profesională.
LinkedIn
Locurile de muncă ale companiei

Legal Office Intake Coordinator (Brazil Remote)

Remote legal intake role supporting US law firms with client onboarding, scheduling, communications, document management, payments, agreements, and case administration.

BRBrazilia
1.142 $ – 1.220 $ / lună
RemoteNormă întreagăNivel mediuSeniorLimbă Obligatorie: englezăAvocat

Descriere

  • Maintain consistent lead follow-up and record all communications and next steps
  • Upload, organize, and manage client documents in the designated systems
  • Send welcome messages and explain which documents clients must provide
  • Coordinate prospective-client intake and guide clients through onboarding
  • Accurately schedule consultations, appointments, meetings, and court dates
  • Monitor voicemails and ensure each message receives timely follow-up
  • Make outbound calls and address client questions with empathy and professionalism
  • Communicate with prospective and current clients by phone and email
  • Manage the attorney’s calendar and identify potential scheduling conflicts
  • Use the firm’s court system to support scheduling and court-date coordination
  • Manage client calls and voicemail messages through RingCentral
  • Keep client, consultation, and matter records accurate and up to date
  • Maintain client and lead data in MyCase
  • Process consultation payments and keep payment records accurate
  • Monitor unsigned fee agreements and follow up for completed copies
  • Prepare fee agreements and send them for signature
  • Deliver reliable administrative support that keeps the legal team’s client service organized and responsive
  • Safeguard confidential information belonging to clients and the firm
  • Complete administrative work with Microsoft Word, Excel, Adobe, and other approved tools
  • Help implement and maintain standard operating procedures

Cerințe

  • Three to five years of experience as an assistant, intake specialist, legal receptionist, or comparable law-firm support professional
  • Prior experience with client intake, onboarding, calendar coordination, document collection, and follow-up workflows
  • Strong spoken and written English skills
  • Excellent customer service and professional communication skills
  • Experience working with standard operating procedures is highly valued
  • Experience using MyCase is highly valued
  • Proficiency in Microsoft Office, including Word and Excel
  • Familiarity with Adobe for document review and management
  • Experience with RingCentral or a similar business phone platform
  • Ability to learn and use the firm’s court system
  • Availability to work from 9:00 a.m. to 6:00 p.m. Central Time

Beneficii

  • Work remotely from Brazil
  • Workplace culture recognized with Great Place to Work Certification

Locuri de muncă similare

Teleperformance

Customer Service Specialist, Aviva Travel Insurance

Teleperformance
Sponsor pentru viza de lucrător calificatAsistență medicalăLogisticăMarketing
GBRegatul Unit
25.073 £ / an
RemoteNormă întreagăNivel mediuSeniorLimbă Obligatorie: englezăAsistență clienți

Work remotely in the United Kingdom for Teleperformance, processing Aviva travel insurance policies and upgrades. Manage FCA-regulated complaints, medical queries, underwriting risks, and support for vulnerable customers.

Deschide