XTB online investing
XTB online investing
1.001 – 5.000 Angajați
B2CFinanțeFintech

XTB online investing este o companie internațională de tehnologie financiară și finanțare pentru consumatori, care operează o platformă digitală de brokeraj și investiții. Aplicațiile sale web și mobile oferă clienților acces la acțiuni, ETF-uri, valută, mărfuri, indici și CFD-uri cu efect de levier, precum și la analize de piață și conținut educațional.

Compania oferă, de asemenea, tranzacționare fără comision pentru acțiuni și ETF-uri în limitele aplicabile, dobândă pentru fondurile neinvestite și produse ISA cu avantaje fiscale pentru clienții din Regatul Unit. XTB online investing pune accent pe securitatea digitală, asistența pentru clienți, supravegherea reglementară și o experiență de peste două decenii în industrie, deservind o bază globală numeroasă de utilizatori.

Junior Customer Support Specialist (Czech)

Support Czech- and Slovak-speaking clients at XTB, a financial technology company. Handle inquiries, maintain CRM records, and follow financial market developments.

Descriere

  • Provide customer support to Czech- and Slovak-speaking clients.
  • Build and maintain positive client relationships.
  • Answer inquiries and resolve issues professionally by phone, chat, and email.
  • Explain and clarify customer complaints.
  • Track financial markets and keep up with market developments.
  • Update and verify client information in the CRM system.
  • Coordinate with XTB’s external branches and internal teams.

Cerințe

  • Native or proficient Czech language skills.
  • Very good command of English.
  • Higher education, or current enrollment in the final year of university.
  • Previous customer service experience is desirable.
  • Ability to manage multiple tasks, set priorities, and complete work quickly.
  • Strong communication, interpersonal, and negotiation skills.

Beneficii

  • Stable employment under an employment contract.
  • Opportunity to grow in the FinTech industry in an international setting and contribute to the company and its products.
  • Training with experienced financial market professionals.
  • A defined development path with regular feedback and transparent career progression.
  • Hybrid work, with remote work available to candidates outside Warsaw.
  • Regular team-building and social events.
  • Benefits include private medical care, a myBenefit platform, a sports card, language learning, and office meal subsidies.

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