XTB online investing
XTB online investing
1 001 – 5 000 Қызметкерлер
B2CҚаржыФинтех

XTB online investing — цифрлық брокерлік және инвестициялық платформа басқаратын халықаралық финтех және тұтынушылық қаржы компаниясы. Оның веб және мобильді қосымшалары клиенттерге акцияларға, ETF-терге, форекске, тауарларға, индекстерге және левереджді CFD құралдарына, сондай-ақ нарықтық талдау мен білім беру материалдарына қол жеткізуге мүмкіндік береді.

Компания сонымен қатар қолданыстағы шектер аясында акциялар мен ETF-терді комиссиясыз саудалауды, пайдаланылмаған қаражатқа пайыз төлеуді және Ұлыбритания клиенттеріне салықтық артықшылықтары бар ISA өнімдерін ұсынады. XTB online investing жаһандық ауқымдағы үлкен пайдаланушылар базасына қызмет көрсете отырып, цифрлық қауіпсіздікті, клиенттерді қолдауды, реттеушілік бақылауды және жиырма жылдан астам салалық тәжірибені атап көрсетеді.

Junior Customer Support Specialist (Czech)

Support Czech- and Slovak-speaking clients at XTB, a financial technology company. Handle inquiries, maintain CRM records, and follow financial market developments.

Сипаттама

  • Provide customer support to Czech- and Slovak-speaking clients.
  • Build and maintain positive client relationships.
  • Answer inquiries and resolve issues professionally by phone, chat, and email.
  • Explain and clarify customer complaints.
  • Track financial markets and keep up with market developments.
  • Update and verify client information in the CRM system.
  • Coordinate with XTB’s external branches and internal teams.

Талаптар

  • Native or proficient Czech language skills.
  • Very good command of English.
  • Higher education, or current enrollment in the final year of university.
  • Previous customer service experience is desirable.
  • Ability to manage multiple tasks, set priorities, and complete work quickly.
  • Strong communication, interpersonal, and negotiation skills.

Артықшылықтар

  • Stable employment under an employment contract.
  • Opportunity to grow in the FinTech industry in an international setting and contribute to the company and its products.
  • Training with experienced financial market professionals.
  • A defined development path with regular feedback and transparent career progression.
  • Hybrid work, with remote work available to candidates outside Warsaw.
  • Regular team-building and social events.
  • Benefits include private medical care, a myBenefit platform, a sports card, language learning, and office meal subsidies.

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