XTB online investing
XTB online investing
1001 – 5000 Darbinieki
B2CFinansesFintech

XTB online investing ir starptautisks finanšu tehnoloģiju un patērētāju finanšu uzņēmums, kas pārvalda digitālu brokeru un ieguldījumu platformu. Tā tīmekļa un mobilās lietotnes nodrošina klientiem piekļuvi akcijām, ETF fondiem, ārvalstu valūtām, precēm, indeksiem un CFD ar sviru, kā arī tirgus analīzēm un izglītojošam saturam.

Uzņēmums piedāvā arī bez komisijas maksas veiktu tirdzniecību ar akcijām un ETF fondiem piemērojamo limitu ietvaros, procentus par neieguldītiem līdzekļiem un Apvienotās Karalistes klientiem paredzētus ISA produktus ar nodokļu priekšrocībām. XTB online investing uzsver digitālo drošību, klientu atbalstu, regulatīvo uzraudzību un vairāk nekā divu desmitgažu pieredzi nozarē, apkalpojot lielu globālo lietotāju bāzi.

Junior Customer Support Specialist (Czech)

Support Czech- and Slovak-speaking clients at XTB, a financial technology company. Handle inquiries, maintain CRM records, and follow financial market developments.

Apraksts

  • Provide customer support to Czech- and Slovak-speaking clients.
  • Build and maintain positive client relationships.
  • Answer inquiries and resolve issues professionally by phone, chat, and email.
  • Explain and clarify customer complaints.
  • Track financial markets and keep up with market developments.
  • Update and verify client information in the CRM system.
  • Coordinate with XTB’s external branches and internal teams.

Prasības

  • Native or proficient Czech language skills.
  • Very good command of English.
  • Higher education, or current enrollment in the final year of university.
  • Previous customer service experience is desirable.
  • Ability to manage multiple tasks, set priorities, and complete work quickly.
  • Strong communication, interpersonal, and negotiation skills.

Priekšrocības

  • Stable employment under an employment contract.
  • Opportunity to grow in the FinTech industry in an international setting and contribute to the company and its products.
  • Training with experienced financial market professionals.
  • A defined development path with regular feedback and transparent career progression.
  • Hybrid work, with remote work available to candidates outside Warsaw.
  • Regular team-building and social events.
  • Benefits include private medical care, a myBenefit platform, a sports card, language learning, and office meal subsidies.

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