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XTB online investing
XTB online investing
1001 – 5000 Zaposleni
B2CFinanceFintech

XTB online investing je mednarodno fintech podjetje in podjetje za potrošniške finance, ki upravlja digitalno platformo za borznoposredniške storitve in naložbe. Njegove spletne in mobilne aplikacije strankam omogočajo dostop do delnic, ETF-jev, forex trgovanja, surovin, indeksov in CFD-jev s finančnim vzvodom ter do tržnih analiz in izobraževalnih vsebin.

Podjetje ponuja tudi trgovanje z delnicami in ETF-ji brez provizije v okviru veljavnih omejitev, obresti na neinvestirana sredstva ter davčno ugodne produkte ISA za stranke v Združenem kraljestvu. XTB online investing poudarja digitalno varnost, podporo strankam, regulativni nadzor in več kot dve desetletji izkušenj v panogi, saj zagotavlja storitve veliki globalni bazi uporabnikov.

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Delovna mesta v podjetju

Junior Customer Support Specialist (Czech)

Support Czech- and Slovak-speaking clients at XTB, a financial technology company. Handle inquiries, maintain CRM records, and follow financial market developments.

PLPoljskaHibridnoPolni delovni časJuniorDiploma ni potrebnaZahtevani Jezik: češčinaZahtevani Jezik: angleščinaPodpora strankam

Opis

  • Provide customer support to Czech- and Slovak-speaking clients.
  • Build and maintain positive client relationships.
  • Answer inquiries and resolve issues professionally by phone, chat, and email.
  • Explain and clarify customer complaints.
  • Track financial markets and keep up with market developments.
  • Update and verify client information in the CRM system.
  • Coordinate with XTB’s external branches and internal teams.

Zahteve

  • Native or proficient Czech language skills.
  • Very good command of English.
  • Higher education, or current enrollment in the final year of university.
  • Previous customer service experience is desirable.
  • Ability to manage multiple tasks, set priorities, and complete work quickly.
  • Strong communication, interpersonal, and negotiation skills.

Ugodnosti

  • Stable employment under an employment contract.
  • Opportunity to grow in the FinTech industry in an international setting and contribute to the company and its products.
  • Training with experienced financial market professionals.
  • A defined development path with regular feedback and transparent career progression.
  • Hybrid work, with remote work available to candidates outside Warsaw.
  • Regular team-building and social events.
  • Benefits include private medical care, a myBenefit platform, a sports card, language learning, and office meal subsidies.

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