XTB online investing
XTB online investing
1,001 – 5,000 कर्मचारी
B2Cफिनटेकवित्त

XTB online investing एक अंतरराष्ट्रीय फिनटेक और उपभोक्ता वित्त कंपनी है, जो डिजिटल ब्रोकरेज और निवेश प्लेटफ़ॉर्म संचालित करती है। इसके वेब और मोबाइल ऐप ग्राहकों को इक्विटी, ETF, फॉरेक्स, कमोडिटी, इंडेक्स और लीवरेज्ड CFD के साथ-साथ बाज़ार विश्लेषण और शैक्षिक सामग्री तक पहुँच प्रदान करते हैं।

कंपनी लागू सीमाओं के भीतर कमीशन-मुक्त स्टॉक और ETF ट्रेडिंग, बिना निवेश की गई धनराशि पर ब्याज और यूके के ग्राहकों के लिए टैक्स-रैप्ड ISA उत्पाद भी प्रदान करती है। XTB online investing डिजिटल सुरक्षा, ग्राहक सहायता, नियामकीय निगरानी और दो दशकों से अधिक के उद्योग अनुभव को प्रमुखता देती है, तथा बड़े वैश्विक उपयोगकर्ता आधार को सेवाएँ प्रदान करती है।

Junior Customer Support Specialist (Czech)

Support Czech- and Slovak-speaking clients at XTB, a financial technology company. Handle inquiries, maintain CRM records, and follow financial market developments.

विवरण

  • Provide customer support to Czech- and Slovak-speaking clients.
  • Build and maintain positive client relationships.
  • Answer inquiries and resolve issues professionally by phone, chat, and email.
  • Explain and clarify customer complaints.
  • Track financial markets and keep up with market developments.
  • Update and verify client information in the CRM system.
  • Coordinate with XTB’s external branches and internal teams.

आवश्यकताएँ

  • Native or proficient Czech language skills.
  • Very good command of English.
  • Higher education, or current enrollment in the final year of university.
  • Previous customer service experience is desirable.
  • Ability to manage multiple tasks, set priorities, and complete work quickly.
  • Strong communication, interpersonal, and negotiation skills.

लाभ

  • Stable employment under an employment contract.
  • Opportunity to grow in the FinTech industry in an international setting and contribute to the company and its products.
  • Training with experienced financial market professionals.
  • A defined development path with regular feedback and transparent career progression.
  • Hybrid work, with remote work available to candidates outside Warsaw.
  • Regular team-building and social events.
  • Benefits include private medical care, a myBenefit platform, a sports card, language learning, and office meal subsidies.

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