XTB online investing
XTB online investing
1 001 – 5 000 Darbuotojai
B2CFinansaiFintech

XTB online investing yra tarptautinė finansinių technologijų ir vartotojų finansavimo įmonė, valdanti skaitmeninę tarpininkavimo ir investavimo platformą. Jos interneto ir mobiliosios programėlės suteikia klientams prieigą prie akcijų, ETF fondų, užsienio valiutų, žaliavų, indeksų ir finansinio sverto CFD, taip pat rinkos analizių ir mokomojo turinio.

Įmonė taip pat siūlo prekybą akcijomis ir ETF fondais be komisinių, neviršijant taikomų limitų, palūkanas už neinvestuotas lėšas ir Jungtinės Karalystės klientams skirtus mokesčių lengvatomis pasižyminčius ISA produktus. XTB online investing pabrėžia skaitmeninį saugumą, klientų aptarnavimą, reguliacinę priežiūrą ir daugiau nei dviejų dešimtmečių patirtį šioje srityje, aptarnaudama didelę pasaulinę naudotojų bazę.

Junior Customer Support Specialist (Czech)

Support Czech- and Slovak-speaking clients at XTB, a financial technology company. Handle inquiries, maintain CRM records, and follow financial market developments.

Aprašymas

  • Provide customer support to Czech- and Slovak-speaking clients.
  • Build and maintain positive client relationships.
  • Answer inquiries and resolve issues professionally by phone, chat, and email.
  • Explain and clarify customer complaints.
  • Track financial markets and keep up with market developments.
  • Update and verify client information in the CRM system.
  • Coordinate with XTB’s external branches and internal teams.

Reikalavimai

  • Native or proficient Czech language skills.
  • Very good command of English.
  • Higher education, or current enrollment in the final year of university.
  • Previous customer service experience is desirable.
  • Ability to manage multiple tasks, set priorities, and complete work quickly.
  • Strong communication, interpersonal, and negotiation skills.

Privalumai

  • Stable employment under an employment contract.
  • Opportunity to grow in the FinTech industry in an international setting and contribute to the company and its products.
  • Training with experienced financial market professionals.
  • A defined development path with regular feedback and transparent career progression.
  • Hybrid work, with remote work available to candidates outside Warsaw.
  • Regular team-building and social events.
  • Benefits include private medical care, a myBenefit platform, a sports card, language learning, and office meal subsidies.

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