LogoFresh Jobs Ahead
TDCX
TDCX
CeļojumiVeselības aprūpeViesmīlība
TDCX piedāvā klientu pieredzes risinājumus, kas palīdz uzņēmumiem sazināties ar klientiem un sniegt viņiem atbalstu vairākos kanālos. Uzņēmuma piedāvājumā uzsvērta droša un privātumu respektējoša ziņojumapmaiņa, kā arī iespēja piedalīties kopienās un grupu sarunās, lai mijiedarbība būtu organizēta un viegli pieejama. Uzņēmuma profils var būt aktuāls profesionāļiem, kuri interesējas par iespējām klientu pieredzes, komunikācijas pakalpojumu un saistīto uzņēmējdarbības atbalsta operāciju jomā.
LinkedIn
Vakances uzņēmumā

TDCX Customer Service Specialist, Singapore (Onsite)

Provide customer support across communication channels for TDCX in Singapore. Resolve issues, close cases effectively, and help deliver a high-quality customer experience.

SGSingapūraKlātienēPilna slodzeJaunākais speciālistsVidējais līmenisNepieciešamā Valoda: angļuKlientu atbalsts

Apraksts

  • Deliver high-quality customer support through the relevant communication channels.
  • Assess customer needs, investigate existing issues, and develop practical solutions that resolve confusion.
  • Pursue first-contact resolution and coordinate follow-up with service partners and internal teams through case closure in line with service standards.
  • Share actionable feedback on tools, resources, procedures, and guidelines to improve workflows and the customer experience.
  • Follow appropriate service procedures to maintain high customer satisfaction.
  • Develop lasting customer relationships by engaging proactively and exceeding expectations.
  • Complete other duties assigned by management within the employment category and contribute to the effective implementation, maintenance, and continuous improvement of TDCX’s Quality Management System.

Prasības

  • Hold at least a Diploma, Advanced/Higher/Graduate Diploma, Bachelor's Degree, Post Graduate Diploma, Professional Degree, or Master's Degree in any field.
  • Related work experience of around two years is preferred, while fresh graduates are also encouraged to apply.
  • Demonstrate strong time management and the drive to exceed expectations.
  • Manage multiple tasks and use customer-provided information to tailor responses and actions to individual needs.
  • Communicate effectively by listening carefully, empathizing with customers, and maintaining good phone etiquette.
  • Work comfortably with computers and multiple systems, with the ability to learn and adapt to new tools.
  • Have excellent spoken and written English communication skills, along with proficiency in the language of the supported market.

Priekšrocības

  • Attractive remuneration and a range of perks.
  • Comprehensive medical, insurance, and social security coverage.
  • World-class workspaces.
  • Engaging activities and employee recognition programs.
  • Structured learning and development plans to support career growth.
  • A positive work culture focused on enabling future success.
  • Convenient location with direct public transport connections.
  • Flexible working arrangements.
  • Coaching and mentoring from experienced professionals.
  • Opportunity to join a global company recognized with hundreds of industry awards.

Saistītās vakances

AstraZeneca

Senior Digital Business Process Product Lead

AstraZeneca
H1B vīzas sponsorsBiotehnoloģijaFarmaceitiskie produktiVeselības aprūpe
USAmerikas Savienotās ValstisMDMerilenda
124 000 $ – 185 000 $ / gads
KlātienēPilna slodzeVecākais speciālistsNepieciešamā Valoda: angļuUzņēmējdarbības operācijas
ERP

Lead digital products that modernize AstraZeneca’s regulated cell therapy operations, connecting planning, manufacturing, laboratory, quality, and supply chain systems.

Atvērt
Nivoda

Senior Full-Stack Engineer, Growth

Nivoda
201 – 500 Darbinieki
Elektroniskā komercijaMazumtirdzniecībaTirdzniecības vieta
USAmerikas Savienotās Valstis
200 000 $ – 280 000 $ / gads
AttālinātiPilna slodzeVecākais speciālistsNepieciešamā Valoda: angļuFull-stack inženierisProgrammatūras inženieris
AWSJavaScriptKafkaNode.jsSQLTypeScript

Build onboarding, lifecycle, and checkout systems for Nivoda’s global jewellery marketplace. Improve activation, conversion, and retention with event-driven services and experimentation.

Atvērt
Capital.com

Technical Product Operations Manager at Capital.com (Hybrid, Poland)

Capital.com
501 – 1000 Darbinieki
Kvalificēta darbinieka vīzas sponsorsElektroniskā komercijaFinansesFintech
PLPolijaHibrīdiPilna slodzeVidējais līmenisVecākais speciālistsNepieciešamā Valoda: angļuProdukta operācijas
KafkaKubernetesSQL

Advance a global trading platform by coordinating engineering programmes and improving how teams work. Lead migrations, data-informed process changes, automation, and practical AI adoption across engineering.

Atvērt
Kyndryl

Senior SQL Server Database Administrator

Kyndryl
H1B vīzas sponsorsKonsultācijasLoģistikaVeselības aprūpe
INIndijaKlātienēPilna slodzeVecākais speciālistsVadošais speciālistsNepieciešamā Valoda: angļuDatu bāzu administrators
MS SQL ServerSQL

Administer and improve Kyndryl’s enterprise SQL Server infrastructure in Bangalore or Chennai, supporting performance, security, availability, and disaster recovery. The role covers database operations, lifecycle management, monitoring, and support for application teams.

Atvērt
Recruiting Sonia

Remote DACH Sales Manager, Public Sector SaaS

Recruiting Sonia
1 – 10 Darbinieki
KonsultācijasMārketingsPersonāla atlase
DEVācija
60 000 € – 72 000 € / gads
AttālinātiPilna slodzeVidējais līmenisVecākais speciālistsNepieciešamā Valoda: vācuNepieciešamā Valoda: angļuPārdošana

Lead consultative sales of Axiell’s cultural-sector software to museums, archives, and public institutions across Germany. Oversee tenders, demonstrations, customer relationships, and the full sales cycle.

Atvērt
ReSus Consult GmbH

Sales Director, HVAC and Plumbing (SHK)

ReSus Consult GmbH
1 – 10 Darbinieki
KonsultācijasLoģistikaRažošana
DEVācija
120 000 € – 180 000 € / gads
HibrīdiPilna slodzeVadošais speciālistsNepieciešamā Valoda: vācuPārdošana

Lead a regional portfolio of five to twelve SHK trade businesses, with responsibility for budgets and operational development. Build regional collaboration through digitalization, shared capacity, larger projects and best-practice exchange.

Atvērt