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The 20 MSP
The 20 MSP
201 – 500 Darbuotojai
B2BIT paslaugosSaaS
The 20 MSP is a North American network of managed service providers (MSPs) that works to improve IT service delivery through a shared support model. Its proprietary MSP Blueprint gives IT providers a framework for scaling their businesses, streamlining operations, and strengthening customer support. Members also exchange practices and resources across the network, with a focus on growing their businesses and managing the day-to-day demands of managed services. The company operates in B2B IT services and SaaS.
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Darbai įmonėje

After-Hours IT Support Desk Technician in Cedar Rapids

Handle after-hours support requests involving workstations, software, hardware, VPNs, and servers. Provide ticket-based customer support for The 20 MSP, serving clients across the country.

USJungtinės ValstijosIAAjovaDarbas vietojeVisas etatasJaunesnysis specialistasPrivaloma Kalba: anglųIT pagalba

Aprašymas

  • Resolve common issues across workstations, mobile devices, operating systems, software, hardware, and peripherals.
  • Manage the support queue to help tickets reach timely resolution.
  • Assist customers using remote connection tools.
  • Record clear, thorough notes for every customer interaction.
  • Use standard procedures and knowledge base articles to guide ticket prioritization and resolution.
  • Meet or exceed key performance indicator targets.
  • Diagnose advanced desktop problems, VPN connections, basic server issues, hardware faults, and line-of-business applications.
  • Handle tickets by investigating symptoms, isolating causes, and applying solutions.
  • Provide nationwide client support as part of The 20 LLC, a managed service provider and MSP growth platform.

Reikalavimai

  • Hold IT Fundamentals and A+ certifications, or have equivalent professional experience.
  • Have at least one year of professional help desk experience.
  • Demonstrate strong customer service skills.
  • Show close attention to detail.
  • Follow instructions and established policies.
  • Adapt to changing, fast-paced work conditions.
  • Have strong phone communication skills.
  • Use hand and finger dexterity to operate computer equipment.
  • Be able to sit, stand, walk, talk, hear, and see regularly.
  • Type routinely.
  • Occasionally stoop, kneel, crouch, twist, crawl, reach, and stretch.
  • Occasionally walk around the office.
  • Have consistent close vision, depth perception, and focusing ability.
  • Occasionally lift or move items weighing up to 30 pounds.
  • Work in an open office with ongoing conversation and interruptions.

Privalumai

  • Medical, dental, vision, and supplemental coverage, with HSA and FSA options.
  • 401(k) plan with a company match of up to 4%.
  • Reimbursement for certifications to support professional development.
  • Opportunities to advance within a growing organization.
  • A workplace culture emphasizing drive, accountability, collaboration, and excellence.

Susiję darbai

LouisianaNOW.Jobs

Junior Business Analyst, Defense Logistics Agency

LouisianaNOW.Jobs
51 – 200 Darbuotojai
ĮdarbinimasPrekyvietė
USJungtinės Valstijos
58 000 $ – 110 100 $ / metai
NuotolinisVisas etatasJaunesnysis specialistasDiplomas nebūtinasPrivaloma Kalba: anglųVerslo analitikas

Support CGI’s Defense Logistics Agency work on enterprise risk management, internal controls, and financial audit compliance. Analyze processes, risks, and deficiencies, and develop recommendations for remediation.

Atidaryti
HeyTeam - Employee experience

Content Marketing Storyteller

HeyTeam - Employee experience
11 – 50 Darbuotojai
ProduktyvumasSaaSŽmogiškųjų išteklių technologijos
FRPrancūzija
35 000 € – 45 000 € / metai
HibridinisVisas etatasJaunesnysis specialistasVidutinis lygisDiplomas nebūtinasPrivaloma Kalba: anglųPrivaloma Kalba: prancūzųTurinio rinkodaros vadovas

Create video, social, and marketing content for HeyTeam, an employee experience and HR SaaS platform. Shape stories and optimize content based on performance.

Atidaryti
Parksite

Inside Sales Representative – Building Materials

Parksite
501 – 1 000 Darbuotojai
B2BRinkodaraStatyba
USJungtinės ValstijosCTKonektikutas
50 000 $ – 70 000 $ / metai
Darbas vietojeVisas etatasJaunesnysis specialistasVidutinis lygisDiplomas nebūtinasPrivaloma Kalba: anglųPardavimaiVidinis pardavimas
ERP

Grow Parksite and Atlantic Plywood’s building-materials business through new customer outreach and existing account support. Manage customer relationships, Salesforce records, quotes, and territory sales goals.

Atidaryti
Evident Scientific

Technical Sales Representative, California

Evident Scientific
5 001 – 10 000 Darbuotojai
H1B vizos rėmėjasGamybaMokslasSveikatos priežiūra
USJungtinės ValstijosCAKalifornija
62 000 $ – 78 000 $ / metai
NuotolinisVisas etatasJaunesnysis specialistasPrivaloma Kalba: anglųPardavimaiTechninis paskyros vadybininkas

Sell microscopy and instrumentation solutions to materials science customers across California. Manage territory accounts, product demonstrations, sales campaigns, and growth plans.

Atidaryti
Edible Brands

B2B Inside Sales Representative – Atlanta

Edible Brands
51 – 200 Darbuotojai
Maistas ir gėrimaiRinkodaraSvetingumo sektorius
USJungtinės ValstijosDarbas vietojeVisas etatasJaunesnysis specialistasDiplomas nebūtinasPrivaloma Kalba: anglųPardavimaiVidinis pardavimas

Grow Edible Arrangements’ corporate gifting business through outbound prospecting, tailored proposals, and full-cycle sales. Build recurring client accounts and coordinate with internal teams to support delivery.

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Premier Auto Credit

Outside Sales Representative, Auto Finance — California

Premier Auto Credit
51 – 200 Darbuotojai
Automobilių pramonėKonsultavimasLogistika
USJungtinės ValstijosCAKalifornija
45 000 $ – 60 000 $ / metai
NuotolinisVisas etatasJaunesnysis specialistasVidutinis lygisDiplomas nebūtinasPrivaloma Kalba: anglųLauko pardavimaiPardavimai

Build dealership partnerships and grow auto finance business across California. Structure subprime deals, generate applications, and earn uncapped commissions through field sales.

Atidaryti
Arrow Electronics

Field Sales Representative II, IP&E — West Michigan

Arrow Electronics
Aparatinė įrangaB2B
USJungtinės ValstijosMIMičiganas
84 300 $ – 125 402 $ / metai
HibridinisVisas etatasVidutinis lygisVyresnysis specialistasPrivaloma Kalba: anglųLauko pardavimaiPardavimai
OracleSFDC

Grow Arrow Electronics’ customer base across West Michigan by selling electronic components and supply chain solutions. Build strategic accounts, strengthen supplier partnerships, and develop new opportunities.

Atidaryti